Youth Career Advisor - Harrisburg

JEVS Human Services; Lebanon (Lebanon County); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k) with company match

Health, Dental, Vision coverage

Paid vacation and sick time

Paid holidays (10–12 per year)

Job summary

JEVS Human Services seeks a Career Navigator to assist the Program Director with program operations, participant support, and retention goals. Responsibilities include coordinating the Discovery process, identifying internship opportunities, and supporting transitions to employment.

The role requires hybrid work with 3–5 days on-site weekly, strong data management, and collaboration with employers and community partners to drive program outcomes.

Qualifications

• Bachelor-level degree not required; high school diploma or equivalent with commensurate experience.
• Experience supporting youth or young adults in workforce programs is preferred.
• Proficiency with Microsoft 365 apps and CRM software for data tracking and reporting.

Responsibilities

• Coordinate the Discovery process for participants and identify internship opportunities.
• Support transition to employment activities and recruitment of participants.
• Maintain accurate participant and organizational records and ISPs/IEPs data.
• Engage with employers, partners and community organizations to support program goals.
• Travel as needed to various sites and provide after-hours availability as required.

Skills

Communication with participants

Data entry & record keeping

Travel between sites

Team collaboration

Evening/weekend flexibility

Education

High school diploma or equivalency

Tools

Microsoft 365

Salesforce

CWDS

SharePoint

Job description

When you love what you do, it’s not a job—it’s a calling. At JEVS, we help the people we serve lead self-determined, connected, and fulfilling lives that strengthen themselves, their families, and their communities. Our team is more than 1,500 strong, serving the Greater Philadelphia community for over 85 years. Our programs are designed to help individuals gain independence and economic security. We believe everyone deserves access to jobs, educational opportunities, and vital services.

Summary

The Career Navigator will support the Program Director with all operations and management of the program. This person provides a variety of classroom and participant support activities required to maintain a high level of participant retention and successful achievement of participant and programmatic goals. The program will support youth and young adults by offering career readiness training, paid work experience activities, and case management. The Career Navigator will support efforts for program start-up, implementation, and continuous improvement.

This role is hybrid, at least 3 days onsite required weekly. Note that depending on the needs of the program, the number of days could fluctuate from 3 to 5 days a week on site.

Location

Dauphin County

Responsibilities

• Coordinates entire arc of Discovery process for assigned participants.
• Works with participants to identify internship and employment opportunities, selected through Discovery process.
• Coordinates the transition to employment activities for assigned individuals.
• Participates in recruiting participants for the project.
• Maintains accurate records for customer, participant, and organizational needs.
• Establishes and maintains an individual service file for all assigned participants. Implements an ongoing data‑collection system for each, as identified by the Program Manager. Takes notes on participant performance and problems. Records ISP / IEP data and ensures that ISP/ IEP objectives are accomplished.
• Engages with employers participating; educates employers and staff; facilitates resolution of participant’s challenges.
• Serves as liaison with community businesses, parents /guardians, and other external agencies.
• Contributes to project’s strategic plan and outcomes.
• Assists with participant behavior support. Provides coaching, counseling and feedback when necessary.
• Assists in identifying creative solutions to encourage smooth transitions.
• Facilitate internships and employment by providing all aspects of support.
• Onboarding participants into internships
• Drives personal vehicle to alternative work sites. Occasionally transports participants.
• Other related duties.

• High school diploma/equivalency with commensurate experience
• Passion for supporting youth and young adults.
• Experience with workforce and training programs for youth or adults.
• Proficient in Microsoft 365 suite: Outlook, Word, Excel, PowerPoint, and SharePoint.
• Understanding of database management such as Salesforce, the Commonwealth Workforce Development System (CWDS) or other CRM software.
• Ability to perform administrative functions such as organizing and completing paperwork, gathering, and tracking data, and reading and understanding technical documents.
• Experience cultivating and managing partnerships with community and advocacy organizations and/or government entities.
• Ability to work independently and as a team member.
• Willingness and ability to travel to various locations.
• Flexibility to work evenings and weekends as needed.

Benefits

• 401(k), with company match
• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
• Health, Dental, and Vision coverage
• Ample paid vacation and sick time
• 10-12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses

The base pay for this position will start at $55,000. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS offers competitive benefits designed to support you both at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.