Workforce Advisor, Adult and Education Literacy (G)

Lone Star College; Houston (TX); On-site; USD 45,000 - 52,000; Full time

Job summary

Lone Star College is seeking a Workforce Advisor for Adult and Education Literacy (AEL) grant programs. The role serves as the first point of contact, advising students on degree planning, course selection, enrollment, and policy compliance.

The position spans LSC-Houston North Greenspoint, LSC-University Center @ Montgomery, and partner sites. The advisor will handle high-volume meetings, maintain student data, provide referrals for certificates and degree transfers, and support career

Qualifications

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience
• Bilingual (English/Spanish)

Responsibilities

• Oversees daily advising caseloads for AEL program operations and maintains up-to-date knowledge of the AEL grant
• Meets with a high volume of prospective, new, and continuing students to track academic progress
• Enters, tracks and maintains data such as enrollment forms, testing score sheets and databases
• Advises students on course selection for grant-funded non-credit programs including High School Equivalency or GED, ESL, and training certificates

Skills

Bilingual (English/Spanish)

Education

Bachelor's degree and 3+ years experience

Job description

Job Title: Workforce Advisor, Adult and Education Literacy (G)

Location: LSC-Houston North Greenspoint

Regular/Temporary: Temporary

Full/Part Time: Full-Time

Job ID: 45278

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

LSC-Houston North Greenspoint is a state-of-the-art, full-service location designed to serve the greater Greenspoint area. Its proximity to local businesses and public transportation has created a location ideal for working and non-traditional students. The facility offers a selection of day, evening and weekend credit courses, including university-transfer courses, certificates, computer/office skills, and developmental studies.

Location address is 250 N. Sam Houston Pkwy E., Houston, TX 77060.

Job Description

PURPOSE AND SCOPE

The Advisor II, Workforce Adult Education and Learning (AEL) Grant (G) serves as the first point of contact and resource in meeting with, advising and tracking students' academic progress in connection with degree completion. Position provides academic advice and direction to students on degree planning, program requirements, course selection and enrollment, and schedule building. Educates students' on LSC's policies and state & federal rules as they relate to them. Represents Lone Star College (LSC) internally and externally. Work hours are split between LSC-Houston North Greenspoint, LSC-University Center @ Montgomery and all other LSC campuses and off-site community partner locations where AEL classes are offered.

This is a temporary, grant-funded position. Continuation of the position from one academic year to the next is dependent upon continued grant funding. Professional Development for TWC, HGAC and LSCS is required by the deadline.

ESSENTIAL JOB FUNCTIONS

1. Oversees daily and some long-term advising caseloads for AEL program operations. Actively maintains up-to-date knowledge of AEL grant and acts as a point of contact and liaison for internal and external constituents
2. Meets with high volume of prospective, new, and continuing students on a regular basis to track their academic progress and success
3. Enters, tracks and maintains a variety of data, including documents, enrollment forms, testing score sheets, spreadsheets and databases
4. May be responsible for ensuring and maintaining compliance with local/state/federal compliance of processes and documentation within assigned area
5. Advises students on proper course selection for all grant-funded non-credit certificate programs including High School Equivalency or GED, English as a Second Language, Workforce Education and Training Certificates and Developmental Education
6. Advises students on referral opportunities for transfer of AAS degrees into bachelor's degrees at the College
7. Provides student referrals on job searches and advises graduate's on employment in their field of study. Assists with the career interest assessments, career exploration processes and tools, and provides information on job search and interviewing techniques, preparation and appropriate follow up, and in developing resumes and cover letters
8. Tracks students through program completion and provides data on students with declared workforce majors. May include success, retention, completion and graduation rates as well as other data. Aids students in completing graduation checks and applications
9. Manage and reply to all departmental communications including Remind and any emails directed to Adult Education and Literacy in a timely manner
10. Work with Program Manager to develop best practices for A0dult Education population based on student correspondence, advising appointments and need
11. Takes part in and/or leads special projects as needed, including presenting informational orientation sessions related to adult-learners, first-time-in-college students and providing academic advice and assist with the enrollment process. Most Adult Education and Literacy Orientations will require travel between Lone Star College Campus locations and approved off- site locations
12. Provides coaching and advising to students on skills to develop a clear and attainable education plan and goal, including Individual Training Education and Career (ITEC) Plan
13. Responsible for all TWC and HGAC grant compliance standards and guidelines in advising and testing students pre- and post-instruction in all Adult Education and Literacy Program classes
14. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Strong attention to accuracy and detail
• Excellent knowledge of general office and software applications
• Ability to prepare and analyze reports
• Possesses excellent organizational skills
• Strong multi-tasking abilities with the ability to prioritize duties
• High level of customer service

PHYSICAL ABILITIES

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• Some evenings and weekends may be required

REQUIRED QUALIFICATIONS

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience
• Bilingual (English/Spanish)

PREFERRED QUALIFICATIONS

• Experience assisting students who have unique barriers with their educational success
• Experience working in higher education advising
• Best Plus 2.0 Administrator certification
• Best Literacy Administrator certification
• Test of Adult Basic Education (TABE) Administrator certification

Salary

Hiring salary range is $44,793 - $51,512

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.