Workers Compensation Support I (Seasonal)

OnTrac; Las Vegas (NV); Remote; USD 26.000 - 39.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Flexible vacation

Floating holidays

Paid sick leave

Company holidays

Parental leave

Wellness programs

Employee assistance

Zusammenfassung

OnTrac is hiring a Workers Compensation Support I. This remote role supports claim processing, documentation, reporting, and communication with employees, managers, insurers, and TPAs. Strong attention to detail and basic workers’ comp knowledge are essential.

The position offers medical/dental/vision, a 401(k) match, paid time off in applicable states, and other wellness programs. Compensation starts at $19.23–$24.03 per hour with potential to $28.84 per hour based on experience and equity

Qualifikationen

• Basic knowledge of workers’ compensation and administrative support procedures.
• Basic proficiency in Microsoft Office or similar tools.
• Strong attention to detail and organizational skills.

Aufgaben

• Claim intake, processing & compliance: Support the recording, investigation, and reporting of workers’ compensation claims in compliance with applicable laws and regulations; coordinate claim intake, documentation, and submission to insurance carriers and TPAs in a timely manner.
• Claim records & documentation: Maintain accurate claim files and records, ensuring all required documents and case information are complete and current.
• Employee, manager & partner support: Serve as a primary point of contact for injured employees, managers, insurers, and external partners, providing guidance on claim processes, required documentation, and status updates.
• Case communication & return-to-work updates: Communicate case details and necessary information to involved parties, including notifications related to hearings, outcomes, return-to-work status, and work restrictions.
• Claims reporting, trends & program improvement: Conduct periodic case reviews, maintain and update claims databases, generate reports on trends and costs, and identify opportunities to improve program effectiveness and reduce risk.

Kenntnisse

Empathy

Problem-solving

Attention to detail

Organizational skills

Tools

MS Office

Jobbeschreibung

OnTrac is hiring a Workers Compensation Support I! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals.

Compensation: The expected starting base pay range for this position is $19.23 - $24.03, with full potential base pay range over a successful candidate’s tenure in the position of $19.23 - $28.84. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Employment Logistics: The Workers Compensation Associate provides administrative and operational support for the workers’ compensation program. This role assists with claim processing, documentation, reporting, and communication with employees, managers, insurers, and third-party administrators (TPAs). The position helps ensure workers’ compensation claims are recorded, investigated, submitted, and maintained accurately and in compliance with applicable laws, regulations, and established processes.

Unpacking the Benefits

• Medical, dental, and vision insurance


• Life and short- and long-term disability coverage


• 401(k) retirement savings plan with company match


• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours


• Two (2) floating holidays per year


• Paid sick leave*


• Six (6) paid company holidays


• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave


• Additional wellness and employee assistance programs

The Must-Haves

• Basic knowledge of workers’ compensation and administrative support procedures


• Basic proficiency in Microsoft Office or similar tools


• Strong attention to detail and organizational skills

Your Mission in Motion

• Claim intake, processing & compliance: Support the recording, investigation, and reporting of workers’ compensation claims in compliance with applicable laws and regulations; coordinate claim intake, documentation, and submission to insurance carriers and TPAs in a timely manner.


• Claim records & documentation: Maintain accurate claim files and records, ensuring all required documents and case information are complete and current.


• Employee, manager & partner support: Serve as a primary point of contact for injured employees, managers, insurers, and external partners, providing guidance on claim processes, required documentation, and status updates.


• Case communication & return-to-work updates: Communicate case details and necessary information to involved parties, including notifications related to hearings, outcomes, return-to-work status, and work restrictions.


• Claims reporting, trends & program improvement: Conduct periodic case reviews, maintain and update claims databases, generate reports on trends and costs, and identify opportunities to improve program effectiveness and reduce risk.

Paving your way to your success: You follow instructions and established processes to complete workers’ compensation support activities accurately. You communicate professionally and effectively, both verbally and in writing. You develop the necessary job skills and learn company policies and procedures to complete your responsibilities. You complete routine assignments consistently while maintaining attention to detail and organization.

Posting Timeline: This job posting is anticipated to remain open for at least 15 days from the date of posting.

Disclosures

• Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations. Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

ADA Statement

We are committed to providing equal employment opportunities to all qualified individuals. If you require reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact Human Resources.

OnTrac is proud to be an Equal Opportunity Employer Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.