Workers Compensation Product Specialist

MSIG; United States; Remote; USD 115,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) with employer match and profit‑

Wellness incentive program

Paid time off

Job summary

MSIG USA is seeking a Workers' Compensation Specialist to manage regulatory filings, bureau changes, and multi-state product updates. You will coordinate with Product Development, Underwriting, Actuarial, Compliance, Legal, and Operations to keep our Workers' Compensation offerings compliant and competitive.

Key responsibilities include SERFF submissions, cross-functional collaboration, and maintaining audit-ready filing documentation while supporting system enhancements and state expansions.

Qualifications

• 5-7 years of experience in Commercial Workers’ Compensation, Product Development, Regulatory Compliance, or State Filings.
• Working knowledge of NCCI manuals, bureau processes, Workers' Compensation rating structures, and state regulatory requirements.
• Experience using SERFF and state insurance department filing systems.
• Strong analytical and organizational skills.
• Excellent written and verbal communication skills.
• Experience working with regulatory filings, bureau adoption projects, or insurance product development initiatives.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Responsibilities

• Regulatory Filings & Compliance: Prepare, submit, and track Workers' Compensation rate, rule, form, and loss cost filings through SERFF and applicable state filing systems.
• Coordinate with internal stakeholders and external filing partners to ensure timely and accurate filing submissions.
• Draft responses to regulatory objections and information requests from state insurance departments.
• Monitor filing statuses and maintain documentation supporting regulatory approvals and implementation activities.
• Ensure regulatory compliance with state-specific Workers' Compensation requirements across all jurisdictions where MSIG USA writes business.
• Bureau Product Management: Monitor NCCI circulars, state bulletins, and independent bureau updates for impacts to MSIG USA products.
• Coordinate the review and implementation of bureau loss cost, rating, rule, and form changes.
• Partner with Actuarial to support loss cost multiplier filings, rate changes, and related regulatory submissions.
• Maintain tracking tools and implementation schedules to ensure bureau changes are adopted within required timeframes.
• Assist in evaluating regulatory and competitive impacts of bureau updates and market changes.
• Product Development & System Implementation: Support the development and maintenance of Workers' Compensation products, forms, endorsements, and rules.
• Collaborate with Product Development and IT teams to draft and validate business requirements for policy administration system enhancements.
• Participate in product launches, state expansions, and system implementation initiatives.
• Assist with testing and validation activities related to product changes and regulatory updates.
• Cross-Functional Collaboration: Serve as a subject matter resource for Workers' Compensation regulatory and filing requirements.
• Partner with Underwriting, Actuarial, Compliance, Legal, Claims, and Operations teams to support business objectives and ensure regulatory compliance.
• Provide regular updates on filing activity, approval status, bureau changes, and implementation timelines.
• Support internal and external audits by maintaining organized and audit-ready filing documentation.
• Process Improvement: Identify opportunities to improve filing processes, reporting capabilities, and workflow efficiencies.
• Maintain filing procedures, templates, and documentation standards.
• Support the use and enhancement of filing management tools and technology platforms.
• Contribute to continuous improvement initiatives that enhance accuracy, productivity, and regulatory responsiveness.

Skills

NCCI knowledge

Regulatory filings

SERFF experience

Cross-functional collaboration

Analytical skills

Communication skills

Multi-state filings

Tools

SERFF

Filing platforms

Job description

Company Overview

MSIG USA continues to grow! Company Overview: MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Position Summary

The Workers' Compensation Specialist plays a key role in supporting MSIG USA's Workers' Compensation product and regulatory compliance initiatives. This position is responsible for coordinating the implementation of bureau changes, preparing and managing regulatory filings, monitoring legislative and regulatory developments, and collaborating with cross-functional teams to ensure MSIG USA's Workers' Compensation products remain compliant, competitive, and operationally efficient. The ideal candidate will possess strong knowledge of Workers' Compensation insurance, NCCI and independent bureau requirements, state filing regulations, and insurance product management processes. This role serves as a critical liaison between Product Development, Underwriting, Actuarial, Compliance, Legal, Operations, and external filing partners.

Key Responsibilities

• Regulatory Filings & Compliance: Prepare, submit, and track Workers' Compensation rate, rule, form, and loss cost filings through SERFF and applicable state filing systems. Coordinate with internal stakeholders and external filing partners to ensure timely and accurate filing submissions. Draft responses to regulatory objections and information requests from state insurance departments. Monitor filing statuses and maintain documentation supporting regulatory approvals and implementation activities. Ensure regulatory compliance with state-specific Workers' Compensation requirements across all jurisdictions where MSIG USA writes business.
• Bureau Product Management: Monitor NCCI circulars, state bulletins, and independent bureau updates for impacts to MSIG USA products. Coordinate the review and implementation of bureau loss cost, rating, rule, and form changes. Partner with Actuarial to support loss cost multiplier filings, rate changes, and related regulatory submissions. Maintain tracking tools and implementation schedules to ensure bureau changes are adopted within required timeframes. Assist in evaluating regulatory and competitive impacts of bureau updates and market changes.
• Product Development & System Implementation: Support the development and maintenance of Workers' Compensation products, forms, endorsements, and rules. Collaborate with Product Development and IT teams to draft and validate business requirements for policy administration system enhancements. Participate in product launches, state expansions, and system implementation initiatives. Assist with testing and validation activities related to product changes and regulatory updates.
• Cross-Functional Collaboration: Serve as a subject matter resource for Workers' Compensation regulatory and filing requirements. Partner with Underwriting, Actuarial, Compliance, Legal, Claims, and Operations teams to support business objectives and ensure regulatory compliance. Provide regular updates on filing activity, approval status, bureau changes, and implementation timelines. Support internal and external audits by maintaining organized and audit-ready filing documentation.
• Process Improvement: Identify opportunities to improve filing processes, reporting capabilities, and workflow efficiencies. Maintain filing procedures, templates, and documentation standards. Support the use and enhancement of filing management tools and technology platforms. Contribute to continuous improvement initiatives that enhance accuracy, productivity, and regulatory responsiveness.

Qualifications

• 5-7 years of experience in Commercial Workers’ Compensation, Product Development, Regulatory Compliance, or State Filings
• Working knowledge of NCCI manuals, bureau processes, Workers' Compensation rating structures, and state regulatory requirements.
• Experience using SERFF and state insurance department filing systems.
• Strong analytical and organizational skills.
• Excellent written and verbal communication skills.
• Experience working with regulatory filings, bureau adoption projects, or insurance product development initiatives.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience supporting multi-state commercial lines insurance products.
• Familiarity with policy administration systems, filing management platforms, and insurance product implementation processes.
• Continuous improvement mindset and adaptability to regulatory change.

Salary

The base pay range is $115,000.00 - $120,000.00 . Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

Additional Benefits

• Healthcare and Retirement Benefits Comprehensive medical, dental, and vision coverage 401(k) with a generous employer match and profit-sharing contribution Wellness incentive program Life and accidental death and dismemberment (AD&D) insurance Flexible spending programs Short-term and long-term disability plans Additional Benefit Programs Paid time off program Paid charitable leave Paid parental leave Tuition reimbursement program Personal insurance (auto/homeowners) discounts #LI-REMOTE

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group! It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities. Each employee plays an important role which contributes directly to the success and continued growth of MSIG.

MSIG Holdings (U.S.A.), Inc. (MSIG) is a wholly owned subsidiary of the MS & AD Insurance Group Holdings, Inc. – one of the top ten property-casualty insurance groups world-wide. Our Group has capital in excess of $25 Billion, operations in more than 40 countries and nearly 40,000 personnel located globally. MSIG in the U.S. is comprised of three insurance companies with licenses in all fifty states as well as Puerto Rico and the District of Columbia. These companies and five other subsidiaries, deliver state of the art risk financing programs, insurance products, risk engineering and claims management services that enable our clients to effectively and efficiently manage their risks. Our insurance companies share the A.M Best’s A+ XV Rating and Standard & Poor’s A+ Rating of our Japan-based parent. Our clientele runs the gamut from small and mid-sized, sole-proprietorships, partnerships and corporations, up to some of the largest and most sophisticated multinational corporations operating in the U.S. and globally. The vast majority of clients seek our support related to Commercial Lines insurance products including Commercial Property and Liability Insurance products. However, through our subsidiary – Seven Hills Insurance Agency, LLC. – we are able to provide Personal Lines Insurance products including homeowners, renters, automobile, etc. Specialties: All Risk Property, Commercial Liability, Automobile, Workers Compensation, Management Liability, Marine, Excess & Umbrella, Claims Management, Risk Engineering services, etc.