Workers' Compensation Paralegal

The Law Offices of Steven H. Heisler; Baltimore (MD); On-site; USD 48,000 - 72,000; Full time

Job summary

The Law Offices of Steven H. Heisler in Baltimore, MD is seeking a full-time on-site Workers’ Compensation Paralegal.

You will support attorneys across all phases of workers’ compensation cases, draft and file documents, organize case files, and track deadlines. Responsibilities include communicating with clients, insurance carriers, medical providers, and government agencies; gathering records; assisting with claim submissions and benefit calculations; and preparing hearing materials and case

Qualifications

• Experience with workers’ compensation claims and claims management.
• Ability to interact with carriers and adjusters.
• Familiarity with Maryland workers’ compensation laws.
• Strong organizational skills and attention to detail.
• Proficiency with legal case management software and electronic filing.
• Excellent client service and communication.

Responsibilities

• Drafting and filing legal documents for workers’ compensation cases.
• Organizing and maintaining case files and calendars.
• Tracking deadlines and preparing hearing materials.
• Communicating with clients, insurance carriers, medical providers, and government agencies.
• Gathering and reviewing medical and employment records.
• Assisting with claim submissions and benefit calculations.
• Maintaining accurate client notes in the firm’s systems and coordinating settlements and payments.

Skills

Claims management

Carrier liaison

Benefit calculations

Client communication

Organizational skills

Legal software

File management

Paralegal experience

Tools

Case management software

Job description

Company Description The Law Offices of Steven H. Heisler is a plaintiff-focused firm concentrating on injury cases, including Workers’ Compensation, auto accidents, personal injuries, and product liability matters. Located in Baltimore, Maryland, the firm represents injury victims across all counties in the state. The practice is dedicated to protecting the rights of injured individuals and guiding them through complex legal and insurance processes. Team members work closely with clients to pursue fair compensation and provide attentive, personalized service. The firm values professionalism, integrity, and strong advocacy for every client.

Role Description The Workers' Compensation Paralegal is a full-time, on-site position based in Baltimore, MD. This role involves supporting attorneys in all phases of workers’ compensation cases, including drafting and filing legal documents, organizing case files, and tracking deadlines. Day-to-day tasks include communicating with clients, insurance carriers, medical providers, and government agencies; gathering and reviewing medical and employment records; and assisting with claim submissions and benefit calculations. The paralegal will prepare hearing materials, maintain accurate case notes in the firm’s systems, and help coordinate settlements and payments. The position also requires proactive follow-up on pending claims, managing calendars, and contributing to efficient, client-centered case management.

Qualifications

• Experience with workers’ compensation claims handling and claims management, including coordinating documentation and tracking case progress.
• Knowledge of insurance processes and claim evaluation, with the ability to interact effectively with carriers and adjusters.
• Understanding of employee benefits and related workplace injury issues, supporting accurate benefit calculations and client guidance.
• Strong customer service skills, including clear, empathetic communication with clients and professional interactions with external parties.
• Previous paralegal or legal assistant experience in workers’ compensation preferred.
• Familiarity with Maryland workers’ compensation laws and procedures is highly beneficial.
• Excellent organizational skills, attention to detail, and the ability to manage multiple cases and deadlines simultaneously.
• Proficiency with legal case management software, word processing, and electronic filing systems.
• Ability to work collaboratively in an office setting and maintain confidentiality and ethical standards.