Workers Compensation Consultant

Lockton Companies; Minneapolis (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

12-week paid parental leave

Community involvement emphasis

Frequent athletic and wellness events

Rolex for 10-year anniversary

Job summary

Lockton Companies in Minneapolis seeks an experienced claims professional to monitor activities, evaluate data, and drive favorable outcomes for clients. You will liaise between clients and carriers, ensuring accurate claim forms and timely status updates, and help develop and implement claims management programs.

Ideal candidates have a BA/BS in business or related field, strong knowledge of property and casualty claims, and excellent verbal communication.

Qualifications

• Bachelor degree in business or related field or equivalent practical insurance claim management experience.
• Substantial knowledge of Third Party Administrators' practices and ability to develop long-term partnerships with clients.
• Proven experience in evaluating the accuracy of property and casualty claim reserving practices.
• Strong knowledge of insurance claims, coverage interpretation and communication.

Responsibilities

• Monitors claims activities and results, facilitating resolutions as needed.
• Acts as liaison between Clients and insurance carriers to advocate the best outcome for the Client while respecting carrier processes.
• Ensures the accuracy and completeness of claim forms.
• Reviews claim status, action plans, and reserves with advanced problem solving.
• Develops and implements Claims Management Programs and coordinates client meetings to review programs.
• Develops yearly service plans for each Client’s policy and conducts regular claims review meetings.
• Reviews loss history and provides recommendations to improve Client position.

Skills

Verbal and interpersonal communication

Insurance claims knowledge

Education

Bachelor of Arts or Sciences in business or related field

Tools

Microsoft Office Suite

Job description

Minneapolis, Minnesota, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .

A few of the reasons Associates love working at Lockton include:

• Opportunities for growth and advancement, including paid training and professional development
• 12-week paid parental leave
• A huge emphasis on community involvement
• Frequent athletic and wellness events
• Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!

Monitors claims activities and results, facilitating the resolutions of claims as needed

Functions as liaison between Clients and insurance carriers, advocating for the best outcome for the Client while respecting Insurance Carrier

Ensures the accuracy and completeness of claim forms

Reviews claim status, action plans, and reserves by applying advanced problem solving skills

Challenges adjusted as warranted, while advocating the best outcome for Client in accordance with Lockton Company service standard

Coordinates and perform cost containment surveys to evaluate Client’s existing cost management programs

Negotiates changes in reserves for a positive Client outcome

Provides status reports to Clients, also ensuring internal Clients are well informed

Analyzes data from claims carriers, generates reports with findings, and recommends a business plan and strategy for current and prospective Clients

Evaluates Client’s existing claim program and Client needs

Develops and implements Claims Management Programs, with periodical post-implement reviews

Coordinates Client meetings to review claims programs

Develops yearly service plans for each Client’s policy

Coordinates and attends regularly scheduled claims review meetings with Clients

Develops audit sheets, summarized findings and calculations with a writer report

Reviews loss history, providing recommendations to improve Client position

Cultivates strong working relationships with stakeholders, including: Clients, Producers, Client service staff, and Carriers

Researches industry trends and governmental regulations

Performs other responsibilities and duties as needed

Qualifications

Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience

Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs

Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices

Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage

Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)

Strong verbal and interpersonal communication skills required

Understands industry trends and governmental regulations

Ability to complete continuing education requirements as needed

Ability to attend company, department, and team meetings as required, including industry training sessions

Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information

Ability to efficiently organize work and manage time in order to meet deadlines

Ability to travel by automobile and aircraft

Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine

Ability to work on a computer for a prolonged amount of time

Ability to work outside of normal business hours as needed

Legally able to work in the United States

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.