Workers' Compensation Claims Specialist II

Church-Mutual-Insurance-Company; United States; On-site; USD 62,000 - 93,000; Full time

Job summary

Church Mutual, a longtime insurer, seeks a claims professional to handle moderate value claims, review coverage, and manage investigations. The role emphasizes timely updates to customers, adherence to laws, and accurate claim handling across multiple coverage areas.

Ideal candidates have 2+ years in commercial insurance/claims, ability to obtain an adjusting license, and strong communication skills. Bachelor's degree preferred; position is full-time in the United States.

Qualifications

• Two years commercial insurance and/or claim handling experience is ideal.
• Ability to obtain and maintain state adjusting license requirements.
• Evidence of organizational, prioritization, and independent thinking skills.
• Strong listening, verbal, and written communication skills.
• Knowledge of policy terminology and legal principles for commercial insurance, automobile, medical, and property claims.

Responsibilities

• Handle moderate value claims within an assigned line of coverage.
• Gather and review claim information, determine coverage, and conduct investigation.
• Initiate and maintain customer contact to provide updates and resolve issues.
• Determine/set reserves and make payments within authority.
• Refer claims above authority for review or reassignment.
• Maintain professional communication with customers and partners.
• Coordinate with vendor partners as needed on a claim.

Skills

Claims handling

Investigation

Communication skills

Policy terminology knowledge

License eligibility preparation

Education

Bachelor's degree preferred

Job description

Church Mutual, a longtime insurer, seeks a claims professional to handle moderate value claims, review coverage, and manage investigations. The role emphasizes timely updates to customers, adherence to laws, and accurate claim handling across multiple coverage areas.

Ideal candidates have 2+ years in commercial insurance/claims, ability to obtain an adjusting license, and strong communication skills. Bachelor's degree preferred; position is full-time in the United States.