Workers Compensation Claims Specialist

Temco Logistics LLC; Pomona (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Temco Logistics is seeking a Workers' Compensation Claims Specialist to join our growing Claims Department. This role serves as the primary Temco point of contact for employees experiencing workplace injuries and works closely with Operations, Payroll, HR, Safety, and our third-party claims partners to support employees from injury through return-to-work.

The position plays a key role in Temco's newly enhanced workers' compensation model, which will centralize claim coordination within the

Qualifications

• 2+ years of experience in workers' compensation, claims administration, HR, leave administration, employee relations, safety, compliance, or a related field.
• Strong communication, interpersonal, and relationship-building skills.
• Strong attention to detail and documentation abilities.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Serve as the primary Temco contact for injured employees throughout the workers' compensation process.
• Conduct employee outreach following workplace injuries and explain the process, expectations, and available resources.
• Maintain accurate claim documentation and activity records.
• Coordinate with Operations, Payroll, HR, Safety, and external claims partners.
• Assist with modified duty assignments and return-to-work efforts.
• Support Temporary Transitional Employment (TTE) coordination when needed.
• Track open claims, follow-up items, restrictions, and return-to-work status.
• Escalate issues impacting employee recovery, return-to-work efforts, or operational effectiveness.
• Participate in claim reviews, training initiatives, and process improvement efforts.

Job description

Temco Logistics is seeking a Workers' Compensation Claims Specialist to join our growing Claims Department.

This role serves as the primary Temco point of contact for employees experiencing workplace injuries and works closely with Operations, Payroll, HR, Safety, and our third-party claims partners to support employees from injury through return-to-work.

The position plays a key role in Temco's newly enhanced workers' compensation model, which will centralize claim coordination within the Claims Department to provide a more consistent employee experience, stronger documentation, and improved operational support.

This is not an insurance adjuster position. The focus of this role is employee support, claim coordination, documentation management, modified duty coordination, return-to-work planning, and cross-functional partnership.

What You'll Do

• Serve as the primary Temco contact for injured employees throughout the workers' compensation process.
• Conduct employee outreach following workplace injuries and explain the process, expectations, and available resources.
• Maintain accurate claim documentation and activity records.
• Coordinate with Operations, Payroll, HR, Safety, and external claims partners.
• Assist with modified duty assignments and return-to-work efforts.
• Support Temporary Transitional Employment (TTE) coordination when needed.
• Track open claims, follow-up items, restrictions, and return-to-work status.
• Escalate issues impacting employee recovery, return-to-work efforts, or operational effectiveness.
• Participate in claim reviews, training initiatives, and process improvement efforts.

What We're Looking For

Required Qualifications

• 2+ years of experience in workers' compensation, claims administration, HR, leave administration, employee relations, safety, compliance, or a related field.
• Strong communication, interpersonal, and relationship-building skills.
• Strong attention to detail and documentation abilities.
• Ability to manage multiple priorities and deadlines.

Preferred Qualifications

• Workers' compensation experience.
• Experience supporting field operations, transportation, warehouse, logistics, or distribution environments.
• Experience coordinating return-to-work or modified duty programs.
• Experience working with claims systems, RMIS platforms, HRIS systems, or case management tools.
• Experience partnering with multiple departments to resolve employee issues and operational challenges.

Why Join the Claims Team?

• Help build and shape a growing department.
• Play a meaningful role supporting Temco employees during critical moments.
• Partner directly with Operations, HR, Payroll, Safety, and leadership.
• Gain exposure to employee relations, leave management, return-to-work programs, accommodations, and claims operations.
• Opportunity for professional growth as the Claims function continues to expand.