Workers' Compensation Claims Specialist

Arcadis; Detroit (MI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision

401K

Paid parental leave

Reward & recognition program

Optional wellbeing benefits

Job summary

A global engineering and consultancy firm is looking for a Workers' Compensation Claims Specialist in Detroit, Michigan. This role requires overseeing the entire claims process, ensuring compliance with regulations, and facilitating clear communication between all parties involved. Candidates should have over 3 years of claims management experience and a relevant bachelor's degree. The position offers a salary between $65,000 - $85,000, highlighting the importance of contributing to efficient workplace practices.

Qualifications

• 3+ years of experience in workers’ compensation claims management.
• Familiarity with workers’ compensation laws and regulations.
• Proficiency with case management systems.

Responsibilities

• Track and manage all workers’ compensation claims.
• Facilitate communication between employees, management, and healthcare providers.
• Ensure all processes adhere to regulations.
• Collaborate for return-to-work plans.
• Identify opportunities for process improvement.

Skills

Workers' compensation claims management

Communication

Compliance with regulations

Case management systems proficiency

Microsoft Office Suite

Education

Bachelor’s degree in Legal Studies, Human Resources, Business Administration or related field

Job description

Join to apply for the Workers' Compensation Claims Specialist role at Arcadis

Arcadis is the world’s leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role Accountabilities

Case Coordination

• Serve as the main point of contact between the company and the external workers’ compensation carrier.
• Track and manage all workers’ compensation claims from initial report to resolution.
• Gather, review, and submit all required documentation to the carrier in a timely manner.
• Coordinate with supervisors and injured employees to ensure accurate reporting of workplace injuries.

Communication

• Facilitate clear, timely communication between employees, management, healthcare providers, and the carrier.
• Provide updates to management and affected employees regarding claim status and next steps.
• Educate employees and supervisors on the workers’ compensation process and requirements.

Compliance & Documentation

• Ensure all workers’ compensation processes adhere to federal, state, and local regulations.
• Maintain confidential and accurate records of all claims, correspondence, and decisions.
• Assist in preparing reports related to claims trends, costs, and outcomes for management review.

Return-to-Work Coordination

• Collaborate with People team, Health & Safety team, management, and healthcare providers to facilitate safe and timely return-to-work plans.
• Monitor work restrictions and accommodations as recommended by medical professionals.

Continuous Improvement

• Identify opportunities to improve claim handling processes and reduce claim costs.
• Participate in safety committees and contribute to workplace injury prevention initiatives.

Qualifications & Experience

• Bachelor’s degree in Legal Studies, Human Resources, Business Administration, or related field (preferred).
• 3+ years of experience in workers’ compensation claims management or related field.
• Familiarity with workers’ compensation laws and regulations (state and federal).
• Proficiency with case management systems and Microsoft Office Suite.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone’s contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy. Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, or any other basis prohibited by law.

Benefits

• Medical, dental, and vision
• EAP
• 401K
• STD, LTD, AD&D, life insurance
• Paid parental leave
• Reward & recognition program
• Optional wellbeing benefits, adoption assistance, tuition reimbursement

The salary range for this position is $65,000 - $85,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.

Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Other | Industries: Professional Services