Workers' Compensation Claims Assistant

GGRM Law Firm; Reno (NV); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

GGRM Law Firm, Nevada's premier injury law firm, invites you to join as a Workers' Compensation Claims Assistant to support the Workers’ Compensation Claims Specialist and help injured Nevadans.

We offer a flexible schedule with a two-hour arrival window and a collaborative, supportive workspace where your contributions are valued and growing professionally. Join our team to continue a 55-year tradition of excellent service to the Las Vegas community.

Qualifications

• High school diploma or equivalent.
• Excellent oral and written communication skills.
• Excellent interpersonal, analytical and critical thinking abilities.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to operate standard office equipment and manage databases and online platforms.
• Detail-oriented, diligent, flexible, and able to handle competing deadlines with minimal supervision.
• Strong command of English, written and spoken.
• Ability to work with diverse individuals and maintain confidentiality.

Responsibilities

• Assist with processing claims following firm policies and procedures.
• Ensure CMS feed is cleared daily and documents are properly uploaded.
• Complete tasks by deadlines and maintain organized claim files.
• Answer calls from clients, providers, and adjusters as needed.
• Obtain medical records and bills and follow up accordingly.
• Review and process incoming mail, emails, and faxes.
• Assist attorneys and claim specialists with administrative duties.

Skills

Oral & Written Communication

Interpersonal Skills

Analytical Thinking

Critical Thinking

MS Office Proficiency

Office Equipment Proficiency

Database & Online Platforms

Detail-oriented

Time Management

English Proficiency

Education

High School Diploma or equivalent

Job description

Description

Join GGRM Law Firm, Nevada's premier injury law firm, as a Workers' Compensation Claims Assistant and make a significant impact on the lives of those who have been injured. If you enjoy assisting clients and are committed to providing excellent and compassionate service, we invite you to join our team.

For over 55 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community.

POSITION SUMMARY

A Workers’ Compensation Claims Assistant supports and provides a range of legal support to the Workers’ Compensation Claims Specialist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to, the following:

• Assisting with processing claims in accordance with Firm policies and procedures


• Ensuring case management software (CMS) feed is cleared daily


• Completing all assigned tasks by relevant deadlines


• Documenting all relevant activity in CMS properly


• Ensuring emails are cleared daily


• Maintaining and organizing claim files


• Answering client, provider and adjuster calls as needed


• Requesting and obtaining medical records and bills and following up accordingly


• Reviewing and processing all incoming mail, email, and faxes


• Naming all documents in accordance with established naming conventions and saves to the appropriate folder


• Ensuring all documents are properly uploaded to the appropriate tab


• Assisting attorneys and Claim Specialists with other administrative duties and tasks as assigned


• Performing other duties as assigned

Requirements

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• High school diploma or equivalent


• Excellent oral and written communication skills


• Excellent interpersonal skills, analytical, and critical thinking skills


• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook


• Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer


• Ability to work with databases and online technological platforms


• Ability to be detail-oriented, diligent, and flexible


• Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up


• Proficient command of the English language in both oral and written format


• Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies


• Committed to maintaining integrity and confidentiality on behalf of clients and the Firm

PREFERRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Minimum of six months of experience in the legal field


• Bilingual in English and Spanish


• Authorized Nevada Notary

GGRM Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.