Workers Compensation Adjuster II

Builders Mutual Insurance Company; South Carolina; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation and bonus

Comprehensive benefits

PTO 19 days + birthday off + 11 paid-d

37.5-hour workweek, Fri 2:30 PM finish

Professional development

Volunteer time off

Employee recognition

Job summary

Builders Mutual Insurance Company is recruiting a remote Workers' Compensation Claims Adjuster to manage lost-time claims across SC/NC, with periodic travel to Raleigh for meetings. You will investigate, negotiate settlements, and oversee litigation with internal teams and external partners.

The role emphasizes independent judgment, timely action, and adherence to best practices, while supporting our contractor-focused customer service values.

Qualifications

• 3+ years of workers’ compensation litigated and lost time claims handling experience for SC/NC.
• SC or reciprocal state adjuster license required.
• Strong verbal and written communication, organizational, interpersonal, and problem-solving skills.
• Proficient in MS Office; knowledge of policy processing and imaging systems.
• Valid driver’s license for occasional business travel.

Responsibilities

• Handle all aspects of investigation and settlement of assigned claims, interviewing insureds, claimants, witnesses, and physicians; evaluate coverage and liability; negotiate settlements and assess litigation needs.

Skills

WC claims experience

Litigation experience

SC license

NC license

Driver's license

MS Office

Policy processing systems

Independent work

Tools

Policy processing software

Imaging systems

Job description

At Builders Mutual, we believe in the power of teamwork to get the job done right. Every day our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.

The OPPORTUNITY

Leverage your industry experience and join our team in this Workers Compensation Claims Adjuster role! We are seeking a workers’ compensation adjuster to provide front-line customer-focused handling of lost time complex claims for an assigned market. This adjuster will be responsible for all aspects of coverage, investigation, negotiation, and resolution within established best practices while utilizing independent judgment in decision‑making and managing the claim in a prompt and thorough manner from inception through closure. The success of our company is rooted in teamwork, the way we care about the people we work with and serve. This remote role will allow you to do your best work from your home office, collaborating virtually with your team daily. You will travel to our Raleigh office for meetings and company events up to four times a year.

Your WORK as a WC Claims Adjuster will make a difference as you:

• Handle all aspects of investigation and settlement of assigned claims to include interviewing insureds, claimants, witnesses, and physicians; evaluating and making recommendations regarding coverage of claims; determining liability and the total value of claims; negotiating settlements and making recommendations regarding litigation.
• Oversee litigated claims and manage litigation expenses within budget
• Monitor and adhere to periodic claim file diaries consistently create a written plan of action to facilitate ongoing claim management, quick resolution, and best possible outcome.
• Interact regularly with agents/brokers, insureds, Risk Management, and Underwriting Department
• Ensure timely and independent compliance with all management directives and performance management standards
• Maintain professional and technical knowledge by attending Builders Mutual sponsored training classes plus participating in industry conferences and seminars

Skills to get the JOB done RIGHT:

• 3+ years of workers compensation litigated and lost time claims handling experience for South Carolina and North Carolina; experience in Kentucky and/or Arkansas are a plus.
• SC or reciprocal state adjuster license required; other licenses in our footprint are a plus
• Strong verbal and written communication, organizational, interpersonal, and problem-solving skills.
• Proficient in the use and knowledge of MS Office software; knowledge of policy processing and imaging systems
• Valid driver's license is required for occasional business travel
• Demonstrated ability to work independently with minimal supervision

Your Employee Experience at Builders Mutual

At Builders Mutual, we’re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don’t just happen — they’re built with intention. You’ll also be part of a team where people show up authentically, support one another, and take pride in what we’re building together.

We support you with:

• Competitive compensation and a performance bonus program
• Comprehensive benefits that support your wellbeing today and your future tomorrow
• 19 days of PTO to start, plus your birthday off and 11 additional paid holidays
• 37.5-hour workweek, including Fridays ending at 2:30 PM
• Professional development through Builders University
• Everyday Wins recognition with swag and extra time off
• 8 paid Volunteer Time Off (VTO) hours to give back