Workers’ Comp Team Lead & Process Coach

DM Injury Law; Kansas City (MO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with matching

3 weeks paid time off

Paid holidays

Free on-site parking

Supportive HR team

Job summary

DM Injury Law is seeking a Workers’ Compensation Team Lead to guide and develop a dedicated group of Case Managers and Legal Assistants. The role emphasizes coaching, performance guidance, and driving efficient, compliant case management within a dynamic personal injury firm.

You will partner with leadership to improve processes, monitor metrics, and ensure outstanding service for clients while maintaining an active caseload and leading by example in a fast-paced Midwest practice.

Qualifications

• High School Diploma or GED required.
• Experience in workers’ compensation law firm required.
• Prior supervisory or mentoring experience preferred.

Responsibilities

• Lead, coach, and develop a team of Case Managers and Legal Assistants.
• Oversee case management quality, processes, and firm standards.
• Collaborate with attorneys and management to support efficient operations and client service.

Skills

Communication skills

Compassionate service

Organized

Calm under pressure

Self-motivated

Team oriented

Education

High School Diploma or GED

Job description

DM Injury Law is seeking a Workers’ Compensation Team Lead to guide and develop a dedicated group of Case Managers and Legal Assistants. The role emphasizes coaching, performance guidance, and driving efficient, compliant case management within a dynamic personal injury firm.

You will partner with leadership to improve processes, monitor metrics, and ensure outstanding service for clients while maintaining an active caseload and leading by example in a fast-paced Midwest practice.