Workers' Comp & Return-to-Work Specialist

Freeman Health System; Street (MD); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts to H e

Milestone payments with longevity of就业

Paid Time Off (PTO)

Extended sick pay

Learning Center designated only forFre

Payroll deduction at different dates

Job summary

Freeman Health System is seeking a dedicated Workers' Compensation Administrator to coordinate and manage claims from injury reporting to resolution. The role supports injured employees, facilitates return-to-work efforts, and ensures regulatory compliance across OSHA and related risk management initiatives.

Reporting to the Supervisor, this position requires strong claims management, communication with leaders, medical providers, and third-party administrators.

Qualifications

• Knowledge of workers' compensation laws and OSHA regulations.
• Knowledge of medical terminology and workers' compensation claim administration principles.
• Proficiency in Microsoft Office applications and reporting tools.
• Strong organizational skills to manage multiple claims, priorities, and deadlines.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Effective verbal, written, and interpersonal communication skills.
• Ability to build collaborative relationships with employees, leaders, medical providers, vendors, and regulatory agencies.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Strong customer-service orientation with the ability to effectively assist employees during the claims process.

Responsibilities

• Administer workers' compensation claims and coordinate claim activities from initial injury reporting through claim closure.
• Ensure timely reporting, documentation, and investigation of work-related injuries and illnesses.
• Serve as a primary point of contact for injured employees, leaders, medical providers, and third-party administrators regarding claim status and workers' compensation processes, attends appointment as applicable.
• Maintain accurate claim files, documentation, and records in accordance with applicable regulations and organizational requirements.
• Monitor claim activity and communicate regularly with third-party administrators regarding claim progress, treatment plans, reserve changes, and return-to-work opportunities.
• Coordinate transitional duty and return-to-work programs in collaboration with leaders, Human Resources, and occupational health providers.
• Provide guidance to employees and leaders regarding injury reporting procedures, workers' compensation requirements, and available resources.
• Assist with the investigation of workplace injuries and identify contributing factors and opportunities for prevention.
• Monitor and track workers' compensation claim metrics, injury trends, and loss data.
• Prepare reports and maintain records related to claim activity, costs, OSHA reporting, and regulatory compliance.
• Assist with OSHA recordkeeping, annual reporting, and maintenance of injury and illness logs for Freeman Health System.
• Ensure compliance with applicable workers' compensation, OSHA, DOT, and drug-testing regulations.
• Coordinate communication and documentation associated with legal proceedings, mediations, and settlement activities as assigned.
• Conduct claim file reviews and audits to ensure accuracy, completeness, and compliance with established procedures.
• Collaborate with department leaders regarding workplace injury management, employee accommodations, and return-to-work planning.
• Support the Safe Patient Handling/Minimal Lift Program (ARJO) and related injury prevention initiatives.
• Assist in developing and delivering educational programs related to workers' compensation, injury reporting, workplace safety, and return-to-work practices.
• Coordinate insurance-related reporting, documentation, and renewal activities as assigned.
• Support the Supervisor, Workers' Compensation, Commercial Insurance, & Employee Health with administration, tracking, and maintenance of insurance-related programs including: Fleet and vehicle insurance policies for Freeman Health System.
• Commercial property insurance policies and related claims management processes.
• Perform related duties and special projects as assigned.

Skills

Workers' comp knowledge

OSHA regulations

Microsoft Office

Analytical skills

Communication skills

Team collaboration

Confidentiality

Customer service

Return-to-work coordination

Tools

Microsoft Office

Job description

Freeman Health System is seeking a dedicated Workers' Compensation Administrator to coordinate and manage claims from injury reporting to resolution. The role supports injured employees, facilitates return-to-work efforts, and ensures regulatory compliance across OSHA and related risk management initiatives.

Reporting to the Supervisor, this position requires strong claims management, communication with leaders, medical providers, and third-party administrators.