Workers' Comp Claims Coordinator

Daniels Health; Northern (KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

401K matching

Medical, Dental, Vision benefits

Paid time off

Life insurance

Job summary

Daniels Health is seeking a Claims Administrator to support workers' compensation, auto liability, general liability, and property claims programs. The role coordinates intake, documentation, communication, return-to-work processes, and administrative support with employees, supervisors, carriers, TPAs, and other partners to ensure timely reporting and accurate records.

The candidate should have an Associate degree (or equivalent experience) and 2+ years in workers' compensation or insurance.

Qualifications

• Associate degree preferred; equivalent education and experience considered.
• 2+ years of workers' compensation, risk management, or insurance-related experience.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Effective verbal and written communication skills.
• Strong customer service and employee support mindset.
• Familiarity with claims management systems and handling sensitive information preferred.

Responsibilities

• Receive, review, and report new claims to TPAs, carriers, and claim partners.
• Maintain accurate claim files, documentation, and follow-up activities.
• Serve as a resource for employees and supervisors regarding claim reporting and claim status.
• Collect and manage incident reports, medical documentation, witness statements, and supporting records.
• Track work restrictions, return-to-work dates, and modified duty assignments.
• Follow up with employees, supervisors, providers, and adjusters to obtain required information.
• Assist with OSHA recordkeeping, audits, insurance renewal requests, and compliance‑related activities.
• Manage claims‑related correspondence, reports, and departmental administrative tasks.

Skills

Strong organizational skills

Effective communication

Confidentiality and sound judgment

Customer service mindset

Education

Associate degree preferred

Tools

Outlook

Word

Excel

Microsoft Teams

Job description

Daniels Health is seeking a Claims Administrator to support workers' compensation, auto liability, general liability, and property claims programs. The role coordinates intake, documentation, communication, return-to-work processes, and administrative support with employees, supervisors, carriers, TPAs, and other partners to ensure timely reporting and accurate records.

The candidate should have an Associate degree (or equivalent experience) and 2+ years in workers' compensation or insurance.