Workers' Comp Claims Analyst I — Hybrid

Loyalty360; Carlisle (Cumberland County); Hybrid; USD 37,000 - 63,000; Full time

Job summary

Ahold Delhaize USA is seeking a Workers' Compensation Claims professional to investigate and manage claims end-to-end, ensuring compliance with statutes and internal guidelines. The role interfaces with associates, attorneys, healthcare providers, and vendors across multiple brands.

The position supports a hybrid work model (in-person day at core location and remote days) and requires a licensed adjuster or ability to obtain one, a bachelor’s degree, and strong negotiation skills.

Qualifications

• Licensed adjuster or ability to obtain license.
• Thorough knowledge of workers' compensation rules and procedures.
• Knowledge of medical terminology involved in complex claims.
• Strong negotiation skills.

Responsibilities

• Investigate WC claims to determine compensability and manage the claim end-to-end.
• Maintain service level targets and achieve established claims goals.
• Interface with associates, attorneys, healthcare providers, vendors, and Brand partners.
• Monitor deadlines and legal filings as required.
• Collaborate with Safety to identify hazards and mitigate risks.

Skills

Negotiation skills

Relationship building

Communication skills

Multitasking

Attention to detail

Education

Bachelor's degree

Job description

Ahold Delhaize USA is seeking a Workers' Compensation Claims professional to investigate and manage claims end-to-end, ensuring compliance with statutes and internal guidelines. The role interfaces with associates, attorneys, healthcare providers, and vendors across multiple brands.

The position supports a hybrid work model (in-person day at core location and remote days) and requires a licensed adjuster or ability to obtain one, a bachelor’s degree, and strong negotiation skills.