Workers' Comp Claims Adjuster I – Special Fund

State of Arizona; Phoenix (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Sick leave

Vacation with 10 paid holidays

Health and dental insurance

Retirement plan

Life insurance

Job summary

The Industrial Commission of Arizona (ICA) is hiring a W/C Claims Adjuster 1 in the Special Fund Division, based in Phoenix, AZ. Salary offered is $25.00 per hour.

The role focuses on processing workers’ compensation benefits for Special Fund programs, with claims handling up to time loss, impairment, and vocational rehabilitation where applicable. Under supervision, you will manage claim files, review medical documentation, and ensure timely, accurate payments.

Qualifications

• Knowledge of Arizona workers’ compensation statutes, rules, and case law.
• Experience handling workers’ compensation claims processing procedures.
• Familiarity with medical terminology and treatment protocols.

Responsibilities

• Process workers’ compensation claims for Special Fund programs.
• Handle time loss and impairment-related claims with supervision.
• Provide high-quality customer service to internal and external customers.
• Review medical reports and authorize benefits.
• Investigate claims and determine compensability within guidelines.

Skills

Claims processing

Customer service

Investigation & analysis

Legal knowledge

Time management

Dispute resolution

Education

Arizona Adjuster License

WCCA / WCCP (preferred)

CPCU (preferred)

Tools

Microsoft Office

Google Suite

Job description

The Industrial Commission of Arizona (ICA) is hiring a W/C Claims Adjuster 1 in the Special Fund Division, based in Phoenix, AZ. Salary offered is $25.00 per hour.

The role focuses on processing workers’ compensation benefits for Special Fund programs, with claims handling up to time loss, impairment, and vocational rehabilitation where applicable. Under supervision, you will manage claim files, review medical documentation, and ensure timely, accurate payments.