Impactful Workers' Comp Claims Adjuster I

State of Arizona; United States; Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

Sick leave

Vacation with 10 paid holidays per yr

Health and dental insurance

Retirement plan

Life insurance and long-term-disdi?b?l

Optional benefits include short-term/2

Job summary

The Industrial Commission of Arizona seeks a W/C Claims Adjuster 1 to handle complex workers’ compensation claims in the Special Fund Division. You will process time loss, permanent impairment, and vocational rehab claims while maintaining high levels of accuracy and customer service.

Strong knowledge of Arizona statutes, rules, and case decisions is essential, as is proficiency with Microsoft Office and the ability to collaborate with claimants, employers, attorneys, and providers.

Qualifications

• Knowledge of Arizona workers’ compensation statutes, rules and decisions.
• Experience with workers’ compensation claims processing procedures.
• Familiarity with vocational rehabilitation laws.
• Medical terminology and treatment protocols.
• Insurance and legal terminology.
• Proficiency in Microsoft Office and basic computer skills.

Responsibilities

• Process workers' compensation claims for time loss, permanent impairment, and Vocational Rehabilitation.
• Provide high-quality customer service to internal and external customers.
• Review, analyze and apply laws and procedures to determine claim eligibility.
• Conduct investigations and assign cases for further review.
• Evaluate claim value, reserves, and negotiate simple to complex settlements.
• Coordinate with claimants, employers, attorneys and medical providers.

Skills

Verbal & written communication

Dispute resolution

Complex document analysis

Laws, rules & court decisions

Critical thinking

Computer usage

Time management

Attention to detail

Customer service

Organization & planning

Tools

Microsoft Office

Microsoft Word

Excel

Google Suite

Job description

The Industrial Commission of Arizona seeks a W/C Claims Adjuster 1 to handle complex workers’ compensation claims in the Special Fund Division. You will process time loss, permanent impairment, and vocational rehab claims while maintaining high levels of accuracy and customer service.

Strong knowledge of Arizona statutes, rules, and case decisions is essential, as is proficiency with Microsoft Office and the ability to collaborate with claimants, employers, attorneys, and providers.