Workers' Comp Care Coordinator

Kelly; Torrance (CA); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

Retirement savings plan

Holiday pay

Transit benefits

Paid sick leave

Job summary

Kelly seeks a detail-oriented Workers Compensation Coordinator to support our medical enterprise by coordinating administrative aspects of workers’ compensation claims. You will complete RFAs, liaise with Claims Adjusters, and answer inquiries from patients and providers regarding care.

The role requires strong communication skills, meticulous organization, and proficiency with computers; Cerner EMR experience is a plus.

Qualifications

• Minimum: High School Diploma or GED; Bachelor’s degree preferred.
• 1-2 years' experience in a healthcare, insurance, or administrative support role (preferred but not required).
• Proficient with computers and Microsoft Office Suite; experience with Cerner EMR a plus.
• Strong communication skills (written and verbal).
• Meticulous attention to detail and organization.
• Ability to work full-time with minimal or no planned PTO during assignment period.

Responsibilities

• Complete and submit RFAs (Requests for Authorization) for workers compensation cases.
• Communicate with Claims Adjusters via email and telephone to discuss cases and ensure proper documentation.
• Serve as a point of contact for patients and providers, addressing questions, concerns, and status updates regarding care.
• Perform general administrative duties related to the coordination of care as assigned.
• Maintain accurate and timely records in relevant systems (Cerner EMR experience preferred).
• Utilize various digital platforms including email, PDF editing programs, fax/eFax, and internal databases.
• Collaborate in a team-oriented, interdependent work environment.

Skills

Detail-oriented

Strong communication

Team orientation

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Cerner EMR

Microsoft Office

Job description

Kelly seeks a detail-oriented Workers Compensation Coordinator to support our medical enterprise by coordinating administrative aspects of workers’ compensation claims. You will complete RFAs, liaise with Claims Adjusters, and answer inquiries from patients and providers regarding care.

The role requires strong communication skills, meticulous organization, and proficiency with computers; Cerner EMR experience is a plus.