Workday Senior/Consultant, Financials for Production Services

Incline Alchemy, Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Incline Alchemy, Inc. is seeking a Senior Financials Consultant to triage and lead Workday Financials Production Services requests.

You will partner with customers to troubleshoot, design solutions, update configurations, and ensure effective knowledge transfer across multiple Workday Financials workstreams. The role requires active Workday Financials certifications, 5+ years of hands-on experience, and the ability to guide customers to optimal solutions while balancing multiple priorities and

Qualifications

• Active Workday Financials partner certifications required.
• Bachelor’s degree in finance, accounting, IT, or related field.
• Minimum 5 years hands-on Workday Financials experience including production support and implementations.
• Strong ability to analyze reporting requirements and build Workday reports from scratch.

Responsibilities

• Triage new Workday Financials Production Services requests and lead or assign cases.
• Design and configure solutions, demonstrate functionality, assist with testing, and transfer knowledge.
• Handle issues across Financial Accounting, Budgets, Banking, Asset Management, and Procurement.
• Manage multiple priorities and maintain strong customer communication.
• Collaborate with other Alchemy leads and consultants and participate in process improvements.

Skills

Workday Financials

Case leadership

Troubleshooting

Customer communication

Configuration & testing

Education

Bachelor's degree in finance or accounting

Workday Financials certifications

Tools

Workday

Job description

Alchemy partners with Higher Education, State & Local Government, and Healthcare institutions to maximize their investment in Workday technology, delivering a proven approach with a deeply experienced team to unlock the full potential of these transformative solutions.

At Alchemy, we believe that success begins with people, and we've made it our mission to hire individuals with great potential and to provide them with the tools and resources needed to build rewarding Workday consulting careers.

Read more about Alchemy's values here: https://alchemy.us/about-us

Your Role

The Production Services Senior Financials Consultant role is critical in ensuring that Alchemy provides high-quality, efficient service to Production Services customers for Workday Financials requests and needs. They will be responsible for triaging all new Workday Financials Production Services requests (cases), and either serving as the Lead Financials Consultant on the case, or helping to identify another consultant to assist, depending on their current bandwidth and the exact skillset required for the request. The Senior Financials Consultant works in partnership with customers to troubleshoot issues, develop and execute solutions, update configuration, and facilitate customer understanding of underlying issues. The Senior Financials Consultant should be a self-starter experienced across multiple Workday Financials workstreams.

Your Responsibilities

• Serve as a key member of the Alchemy's Production Services team, triaging customer cases/requests, evaluating and understanding customers' business requirements, troubleshooting issues, and updating or optimizing configuration in the area of Workday Financials on a daily basis.
• Gather requirements or assess customer Workday Financials configuration issues, design and configure solutions, perform functionality demonstrations in the tenant, assist with testing of Workday Financials integration solutions, and ensure effective knowledge transfer is provided to the customer.
• Deep expertise in Financial Accounting and reporting is required, with experience across additional Financials areas such as Budgets, Banking, Asset Management, and Procurement strongly preferred.
• Be able to multitask and reprioritize workload based on the priorities of new requests and the evolving priorities of existing cases.
• Assess, arrange, and organize workload to reach your billable utilization target most weeks.
• Collaborate effectively and synergistically with other Alchemy workstream leads and consultants.
• Work directly with the Production Services Senior Manager to keep them apprised of overall case statuses in the Workday Financials area, highlighting and customer concerns or potential risks.
• Ability to independently own complex customer cases from initial triage through resolution, including requirements gathering, solution design, configuration, testing, customer communication, and knowledge transfer. Participate in internal initiatives and process improvement.
• Maintain Workday certifications and qualifications.
• Collaborate effectively and synergistically on team-based cases (when multiple consultants are involved) and Phase X projects.
• Ensure customers understand and take advantage of Alchemy and Workday best practices.
• Help ensure customers remain referenceable.
• Take advantage of training opportunities to expand your skillset.
• Strive to innovate and suggest new approaches and tools to deploy Workday efficiently and effectively.

About You (Required Skills)

• Active Workday Financials partner certifications ( Workday Financials Record to Report Certification)
• Bachelor's degree in finance, Accounting, Information Technology, or related field.
• Minimum 5 years of hands-on experience with Workday Financials, including production support and implementation experience.
• Strong hands-on experience with financial accounting and reporting, including the ability to analyze reporting requirements and develop Workday Financials reports from the ground up, not solely modify existing reports.
• Proven experience in troubleshooting, issue resolution, and system optimization within a Workday post-production environment.
• Demonstrated ability to confidently lead customer conversations, ask probing questions, communicate complex Workday Financials concepts, and independently guide customers toward appropriate solutions.
• Ability to manage multiple priorities, caseload, and work effectively under pressure.
• Possesses an understanding and knowledge of cross functional financial impacts and an ability to proactively communicate them to customers.
• Build Strong Client Partnerships: No travel required, with the opportunity to develop deep, meaningful relationships with customers, understand their business needs and providing impactful solutions.
• Engage in High-Impact Projects: While the role may initially focus on Phase I projects, there is significant opportunity to contribute to Phase X follow-on initiatives, providing exposure to larger