Workday Payroll Administrator

bellpartnersinc; Greensboro (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Bell Partners is hiring a Workday Payroll Administrator in Greensboro, NC. The role handles accurate, timely, and compliant payroll operations across multiple states, serving employees, partners, and internal stakeholders with strong customer service.

You will audit data, support system enhancements, and drive process improvements. Responsibilities include bi-weekly payroll for 2,000+ employees, garnishment submissions, tax jurisdiction management, and SOX-compliant controls.

Qualifications

• Proficient Excel with advanced functions and data validation.
• Experience with SOX controls, payroll audits, and compliance.
• Experience administering garnishments and tax jurisdictions.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written and verbal communication; detail-oriented.
• Ability to work independently and as part of a team.

Responsibilities

• Audit timecard data, fix discrepancies, and ensure accurate payroll processing.
• Process multi-state payroll and bi-weekly cycles for 2,000+ employees.
• Prepare and validate EIB data within Workday; support system testing.
• Respond to payroll inquiries via ServiceNow and other channels.

Skills

Excel (VLOOKUP/XLOOKUP)

SOX controls

Payroll audits

Garnishments

Tax jurisdictions

Analytical skills

Attention to detail

Communication skills

Time management

Confidential information handling

Teamwork

Tools

ServiceNow

OneSourceVirtual (OSV)

Pivot Tables

Macros

Job description

Join Bell Partners and be a difference maker.

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.

The Workday Payroll Administrator is responsible for the accurate, timely, and compliant execution of payroll operations in a fast-paced, high-volume, multi-state environment. This role delivers exceptional customer service to employees, agency partners, and internal stakeholders while ensuring operational excellence.

Working within established procedures, this position plays a critical role in payroll processing, auditing, reporting, system enhancements, and process improvements. The Payroll Administrator serves as a key subject matter resource and collaborates cross-functionally with HR, Accounting, HRIS, and Payroll leadership to support a seamless payroll experience and drive continuous improvement.

Essential Functions and Responsibilities

Payroll Administration & Processing

• Review and analyze timecard data, perform audits, and assist with corrections
• Process payroll transactions accurately and timely across multiple states and entities
• Prepare, load, and validate EIB (Enterprise Interface Builder) data within Workday
• Execute bi-weekly payroll processing for 2,000+ employees, ensuring full cycle completion
• Perform payroll audits, identify discrepancies, and conduct reconciliation and corrections
• Process same-day termination payments in compliance with state-specific requirements
• Submit garnishment orders timely to third-party vendors
• Manage tax setup and closure of jurisdictions, including reciprocity requirements
• Process wage and general ledger (GL) allocations; support related inquiries
• Administer taxable fringe benefit reporting with a strong understanding of tax impacts
• Support payroll system testing, implementations, and enhancement initiatives
• Identify and implement opportunities to improve payroll processes and controls

Customer Service & Communication

• Respond to payroll-related inquiries via ServiceNow and other communication channels
• Deliver clear, professional guidance related to payroll calculations, taxes and deductions
• Partner with HR, Finance, HRIS and Payroll leadership to resolve issues efficiently
• Maintain accurate documentation of employee interactions and case resolutions
• Promote a high level of customer satisfaction through proactive and solution-oriented support

Reporting, Compliance & Operational Support

• Ensure compliance with SOX (Sarbanes-Oxley) controls, including validations, audits, and documentation retention
• Analyze and resolve payroll data integrity issues; recommend and implement solutions
• Support internal and external payroll audits and compliance reviews
• Generate payroll and accounting reports; assist with GL variance analysis and research
• Ensure compliance with federal, state, and local payroll regulations
• Support quarter-end and year-end activities, including reporting and W-2 processing
• Contribute to process improvement initiatives and operational efficiency efforts
• Maintain and update payroll documentation, procedures, and reporting enhancements
• Maintain accurate payroll records in accordance with company policies and regulatory requirements

Additional Functions and Responsibilities

Additional duties as assigned

Knowledge, Skills and Abilities:

• Proficient Excel skills with V/X Lookups
• Experience processing same-day termination payments in regulated states
• Experience with SOX controls, payroll audits, and compliance requirements
• Experience administering garnishments and tax jurisdictions
• Strong knowledge of payroll laws, regulations, and best practices
• Excellent analytical, organizational, and problem-solving skills
• Strong attention to detail with the ability to maintain accuracy in a high-volume environment
• Effective time management skills with the ability to prioritize and meet deadlines
• Excellent written & verbal communication skills; ability to explain complex payroll concepts clearly
• Strong customer service mindset with a proactive, solutions-oriented approach
• Ability to handle confidential information with discretion
• Ability to work both independently and collaboratively in a team environment
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams)

Preferred Skills:

• Experience with ServiceNow or similar case management tools
• Experience with OneSourceVirtual (OSV)
• Advanced Excel skills (e.g. Pivot Tables, Macros)
• Certified Payroll Professional (CPP) design