Workday Financial Aid, SME

University of Maryland; College Park (MD); On-site; USD 43,000 - 52,000; Part time

Job summary

The Office of Student Financial Aid at the University of Maryland is seeking a highly skilled Workday Financial Aid Subject Matter Expert (SME). This part-time Contingent II role (up to 20 hours) supports the transition to the Workday Student Financial Aid module, documenting and testing business processes, and enabling end-user adoption.

Collaborating with Enrollment Management, Elevate Student project staff and campus partners, the SME applies deep higher-education financial aid knowledge and

Qualifications

• Bachelor's degree required.
• 3 years of professional IT experience.
• Additional work experience may substitute for education on a year-for-year basis.

Responsibilities

• Document and test institutional business processes for Workday Financial Aid.
• Ensure federal/state compliance requirements are met in Workday configuration.
• Provide end-user enablement and training in Workday Financial Aid.

Skills

Workday Financial Aid

ERP systems

Data validation

UAT

Education

Bachelor's degree

Tools

Workday Reporting

ERP tools

Job description

Job Description Summary & Additional Information

The Office of Student Financial Aid manages the financial aid awarding process. They award need-based aid, grants, loans, and work-study as determined by a federal needs analysis. Administering UMD's need-based awards and guidelines. The Office of Student Financial Aid is commited to making the university affordable for all students helping students navigate the financial aid process and understand their options.

Role

The Office of Student Financial Aid is looking for a highly skilled and dynamic Workday Financial Aid Subject Matter Expert (SME). This position is a part time Contingent II position (maximum 20 hours). The Workday Financial Aid Subject Matter Expert (SME) plays a vital role in supporting the institution's transition to the Workday Student Financial Aid module. Serving as a Subject Matter Expert, this individual ensures that institutional business processes, federal/state compliance requirements, and student aid operations are accurately documented, tested, and communicated. This role works in partnership with the Office of Student Financial Aid Staff, and partners with Enrollment Management, Elevate Student project staff, and other campus partners to manage the change to Workday. This role requires deep operational knowledge of higher education financial aid administration combined with hands‑on experience in Workday configuration, testing, data validation, and end‑user enablement.

Preferences

• Higher Education Experience: 5+ years of direct experience working in Higher Education Financial Aid administration (Director, Associate Director, or Senior Systems Analyst level).
• Workday Experience: Minimum 2+ years of hands‑on experience using or configuring the Workday Financial Aid module (implementation project experience highly preferred).
• Regulatory Expertise: Deep understanding of Federal Student Aid regulations (Title IV compliance, COD, SAIG, FAFSA/ISIR changes, R2T4, and SAP requirements).
• System Testing & Data Knowledge: Demonstrated experience leading or participating in User Acceptance Testing (UAT), data mapping, and validation for ERP implementations.
• Workday Student / Financial Aid certification.
• Experience with major ERP implementations (e.g., Ellucian Banner, PeopleSoft, or Colleague) migrating to Workday.
• Experience creating Workday custom reports, calculated fields, and business process configurations.
• Strong background in change management and training delivery for administrative staff.

Physical Demands

General office duties and tasks. Primarily sedentary work with repetitive typing motions involved. Able to push, pull, lift, and carry objects up to 25 pounds. Ability to travel around campus for meetings.

Licenses/Certifications

N/A

Required Application Materials

• Resume
• Cover letter
• References

Best Consideration Date

November 4, 2026

Posting Close Date

November 4, 2026

Open Until Filled

No

UMD will not sponsor the successful candidate for work authorization in the United States now or in the future.

Minimum Qualifications

• Education: Bachelor's degree from an accredited college or university.
• Experience: Three (3) years of professional experience in information technology.
• Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of business analysis principles and system support practices.Skill in problem-solving and troubleshooting.Skill in working with enterprise systems, databases, reporting tools, or integrations.
• Skill in organization and documentation.
• Ability to manage multiple tasks and priorities in a collaborative environment.
• Ability to communicate technical information to both technical and non-technical audiences.
• Ability to analyze data, processes, and system functionality.

Job Risks

Not Applicable to This Position

Department

SVPAAP-Enrollment Management

Worker Sub-Type

Staff Contractual (C2) (Fixed Term)

Salary Range

$43,480 - $52,176

Benefits Summary

For more information on Staff Contractual CII benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigrat