Workday Analytics Analyst

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 75,000 - 105,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Workday Analytics Analyst to turn workforce data into trusted, actionable insights that inform strategic and operational decisions.

You will develop analytics, dashboards, and executive reporting while partnering with HR, Payroll, Finance, and IT to connect workforce trends to business outcomes and improve data quality. The role emphasizes building Workday reporting capabilities, leveraging Discovery Boards, Dashboards, and Prism Analytics where

Qualifications

• Bachelor's degree in Business, IT, or related field.
• Experience in Workday reporting and workforce analytics.
• Ability to translate business questions into analytical solutions.
• Experience presenting findings to stakeholders.
• Hospitality or related industry experience preferred.

Responsibilities

• Develop workforce analytics, dashboards, executive scorecards, and reporting solutions.
• Analyze workforce trends to support planning, hiring, turnover, retention, labor cost, payroll, time and absence decisions.
• Partner with HR, Payroll, Finance, Operations and Technology to translate business questions into analyses.
• Support workforce planning through forecasting and trend identification.
• Establish reporting standards and automate recurring reporting processes.
• Identify and resolve workforce data-quality issues; support data governance and accountability.
• Build Workday reporting solutions using Advanced, Matrix, and Composite Reports; Prism Analytics preferred.
• Use Power BI, Tableau, Excel and SQL for analytics.
• Improve trust, accessibility, consistency, and usability of workforce data.

Skills

Workday reporting

Workforce analytics

Dashboard development

Data governance

Data visualization

Stakeholder communication

Education

Bachelor's Degree

Tools

Power BI

Tableau

Excel

SQL

Workday Prism Analytics

Workday Reporting Framework

Job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

Job Summary

Turn workforce data into trusted, actionable insights that support strategic and operational decisions across Norwegian Cruise Line Holdings. Reporting to the Senior Director, HRIT Applications Delivery, the Workday Analytics Analyst develops analytics, dashboards, executive reporting, and data-governance practices while partnering with HR, Payroll, Finance, Operations, Technology, Workday Product Management, and Workday Architecture & Integrations. The role goes beyond report creation by connecting workforce trends to business outcomes, improving data quality, and helping leaders make informed decisions.

Position Responsibilities

• Develop workforce analytics, dashboards, executive scorecards, and reporting solutions that provide visibility into organizational health and performance.
• Analyze workforce trends and provide recommendations supporting workforce planning, hiring, turnover, retention, labor cost, payroll, time, absence, recruiting, and organizational effectiveness decisions.
• Partner with HR, Payroll, Finance, Operations, and Technology to translate business questions into analytical solutions and communicate clear, actionable findings.
• Support workforce planning through analysis, trend identification, and forecasting.
• Establish reporting standards, analytics best practices, repeatable processes, and opportunities to automate recurring reporting.
• Identify and resolve workforce data-quality issues; support data governance, validation, audit, compliance, ownership, and accountability practices.
• Build and maintain Workday reporting solutions using Advanced, Matrix, and Composite Reports, Discovery Boards, Dashboards, Calculated Fields, and the Workday reporting framework; Workday Prism is preferred.
• Use analytics and visualization tools such as Power BI, Tableau, Excel, and SQL as appropriate.
• Improve trust, accessibility, consistency, and usability of workforce data and reduce manual reporting turnaround time.

Qualifications

DEGREE TYPE: Bachelor's Degree required.

FIELD(S) OF STUDY: Business, Human Resources, Information Systems, Data Analytics, Statistics, Finance, or a related field.

Experience

• 3+ years of experience in Workday reporting, workforce analytics, HR technology, business intelligence, or a related area.
• Experience building dashboards, reports, data visualizations, and business insights.
• Strong analytical and problem-solving skills with the ability to translate data into recommendations.
• Experience working directly with business stakeholders and presenting findings.
• Preferred: Workday Discovery Boards, Composite Reporting, Prism Analytics, workforce planning, HR analytics, payroll analytics, and large-enterprise experience.
• Preferred industry exposure: hospitality, cruise, travel, retail, healthcare, transportation, or aviation.

Competencies & Skills

• Workday Advanced, Matrix and Composite Reporting
• Discovery Boards, Dashboards, Calculated Fields and Workday Reporting Framework
• Workday Prism Analytics exposure preferred
• Power BI, Tableau, Excel and SQL
• Workforce analytics, workforce planning and executive reporting
• Headcount, turnover, retention, recruiting, payroll, labor cost, time and absence analytics
• Data governance, data quality, validation and reporting standards
• Data visualization and storytelling
• Business analysis, stakeholder partnership and presentation skills
• Automation, problem solving and continuous improvement

About Nclh

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

Learn More About Our Company

• At a Glance
• Brand Overview
• Norwegian Cruise Line
• Oceania Cruises
• Regent Seven Seas Cruises
• New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.