Work-Study: Part-Time Student Graduate Recruitment and Admissions Operations Assistant

Indiana University Bloomington; Bloomington (IN); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical and dental insurance

HSA contributions

Tuition subsidy for IU courses

Paid holidays and time off

Job summary

Indiana University Bloomington, Luddy Graduate Recruitment and Admissions Office is seeking a part-time Operations Assistant to support recruitment initiatives, admissions communications, customer service, data reporting, and process improvement. You will help with CRM data quality, dashboard development, and report preparation for meetings and strategic planning.

Currently enrolled in a master’s degree program at the Luddy School, you will gain hands-on experience in enrollment management, CRM,

Qualifications

• Enrolled in a master’s degree program at Luddy School of Informatics, Computing, and Engineering.
• Experience with Microsoft Office suite (Excel, Word, PowerPoint).
• Interest in data analytics, information systems, project management, or higher education administration.
• Strong attention to detail and ability to work both independently and with others.

Responsibilities

• Assist with recruitment initiatives and admissions communications.
• Support CRM data quality and dashboard development.
• Prepare reports for meetings and strategic planning.
• Provide accurate information to prospective students about admissions processes and requirements.
• Represent the office in a professional, student-centered manner.

Skills

Excel

Word

PowerPoint

Data analytics

Attention to detail

Independent and collaborative work

Education

Master's degree student

Tools

CRM systems

Databases

Workflow automation

Microsoft Office

CRM platforms

Microsoft Teams

Zoom

Job description

LUDDY ADMINISTRATION (BL-INAD-IUBLA)

The Graduate Recruitment and Admissions Operations Assistant supports the daily operations of the Luddy Graduate Recruitment and Admissions Office by assisting with recruitment initiatives, admissions communications, customer service, data reporting, and process improvement. This position provides an excellent opportunity for student workers to gain hands‑on experience in enrollment management, customer relationship management (CRM), data analytics, and project coordination to support graduate enrollment.

Department Specific Responsibilities

• Provides exceptional customer service by responding to prospective student inquiries by phone, email, and in person while directing questions to appropriate staff as needed.
• Monitor CRM data quality and recommend improvements to existing processing.
• Support director by preparing reports for meetings and strategic planning.
• Generate recruitment, admissions, and enrollment reports.
• Monitor application trends and recruitment metrics.
• Assist with dashboard development and data visualization.
• Monitor email workflow, communication campaigns and verify that communications are functioning properly.
• Provide accurate information regarding graduate admissions requirements, application processes, deadlines, academic programs, and recruitment events for prospective students.
• Participate in office training and professional development opportunities to gain knowledge in admissions policies, customer service, and recruitment best practices.
• Represent the Graduate Recruitment and Admissions Office in a professional, courteous, and student‑center manner.
• Perform other duties as assigned that support the mission and goals of the Graduate Recruitment and Admissions Office.

Education

Required

• Currently enrolled in a master's degree program with the Luddy School of Informatics, Computing, and Engineering

Skills

Required

• Experience with Microsoft Office (Excel, Word, PowerPoint)
• Interest in data analytics, information systems, project management, higher education administration, or technology solutions
• Strong attention to detail
• Ability to work independently and collaboratively

Preferred

• Experience with CRM systems, databases, or workflow automation
• Microsoft Office
• CRM platforms
• Microsoft Teams and Zoom

This position is only eligible to graduate‑level work‑study students.

$18.00 per hour

Benefits

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Request Support

Telephone: 812‑856‑1234

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non‑Discrimination here which includes contact information.

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