Work Management Specialist - Washington, NC

ISA Certified Arborist; Washington (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) plan

Voluntary benefits

Job summary

River City Construction is seeking a Work Management Specialist for our Washington, NC location. The role focuses on scheduling, tracking, and executing work orders while maintaining strong customer service and accurate administrative support for field teams.

You will communicate updates to leadership, maintain daily work management records, and coordinate with multiple stakeholders to ensure timely project progress and confidentiality. A background check is required.

Qualifications

• High school diploma or GED is required.
• Strong customer service and interpersonal skills are essential.
• Proficient in Microsoft Word, Excel, and Outlook.
• Ability to work collaboratively within a team environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to manage multiple tasks under pressure.

Responsibilities

• Provide high-quality customer service and administrative support to construction and maintenance teams.
• Ensure timely scheduling and execution of work orders.
• Use systems and tools to communicate updates, changes, and status reports to team members and leadership.
• Maintain daily updates to work management systems with current job status and details.
• Coordinate and facilitate communication between internal teams and external teams.
• Assist in the reconciliation of labor, materials, and equipment costs on work orders to ensure field accuracy.
• Support error resolution and close-out of construction work orders in the work management system.
• Support the processing of invoices.
• Prepare meeting minutes, track action items, and support project documentation as needed.
• Uphold confidentiality with sensitive company and employee information.
• Continuously build job knowledge related to construction standards, prints, compatible units, and field operations.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Team collaboration

Organization

Multitasking under pressure

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Work Management Specialist - Washington, NC

Job Category: Finance

• Full-Time
• Rate: $21 USD per hour
• Pay or shift range: $18 USD to $26 USD
  This is an estimated pay range for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Travel Required: No

Locations

Showing 1 location

Washington, NC | Washington, NC
Washington, NC, USA

Description

The Work Management Specialist I is responsible for supporting construction and maintenance operations by ensuring work is efficiently scheduled, tracked, and executed. This role requires strong organizational skills, attention to detail, and effective communication to coordinate with internal teams, field personnel, and external stakeholders. Operating within established standards and procedures, the Specialist ensures timely and accurate completion of administrative and work management tasks. This is a non-exempt position reporting to Contract Specialist Supervisor and potentially supporting multiple supervisors. Involves maintaining confidentiality and professionalism.

Key Responsibilities

• Provide high-quality customer service and administrative support to construction and maintenance teams.
• Ensure timely scheduling and execution of work orders.
• Use systems and tools to communicate updates, changes, and status reports to team members and leadership.
• Maintain daily updates to work management systems with current job status and details.
• Coordinate and facilitate communication between internal teams and external teams.
• Assist in the reconciliation of labor, materials, and equipment costs on work orders to ensure field accuracy.
• Support error resolution and close-out of construction work orders in the work management system.
• Support the processing of invoices.
• Prepare meeting minutes, track action items, and support project documentation as needed.
• Uphold confidentiality with sensitive company and employee information.
• Continuously build job knowledge related to construction standards, prints, compatible units, and field operations.

Required Qualifications

• High school diploma or GED.
• Strong customer service and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work collaboratively within a team environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to manage multiple tasks in high‑pressure situations.

This position requires employee to be able to pass a background check and drug screen as required for this job.

Must meet I-9 requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Affirmative Action/EEO statement

River City Construction, Xylem Tree Experts and Kendall Vegetation Services provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Reasonable Accommodation Statement

XKIG and River City Construction are an equal opportunity employer and complies with all federal, state, and local nondiscrimination laws, including the ADA. If you need a reasonable accommodation during the application or hiring process, please contact our Talent Acquisition team at 877-418-2999.

Benefits Offered

We offer a comprehensive benefits package designed to support the well‑being of our employees and their families. Our benefits include medical, dental, and vision coverage, paid time off, company‑paid holidays, a 401(k) plan, and numerous voluntary benefits.

Paid Time Off (PTO)

Eligibility and accrual timelines vary by position with some roles gaining PTO immediately and others becoming eligible after a set period of employment. Details are provided during the hiring process and may vary for Union hires.

AI Usage Disclaimer

As part of our commitment to efficiency and innovation, we may use artificial intelligence (AI) tools during the recruiting and onboarding processes. These tools assist with tasks such as resume screening, interview scheduling, and communication. All decisions regarding hiring and employment are ultimately made by our human team. If you have questions or concerns about this process, please contact our HR department.

Travel Required

No . Regular travel is not required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.