Work Management Tech

Pike Corporation; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Pike Corporation is seeking a Work Management Technician to support planning, coordination, and execution of utility work activities. This role connects field operations, project leadership, and customer stakeholders to ensure work is processed, tracked, and communicated accurately.

The ideal candidate is highly organized, detail-oriented, and able to thrive in a fast-paced environment. Proficiency with MS Office and the ability to manage multiple tasks and deadlines are essential.

Qualifications

• High school diploma or GED is required.
• Experience with work management systems and scheduling is preferred.
• Strong organizational, prioritization, and time-management skills.
• Ability to manage multiple tasks and deadlines simultaneously.
• Excellent verbal and written communication skills.
• Proficiency with MS Office applications (Excel/Outlook/Word).
• Ability to work independently while collaborating with cross-functional teams.

Responsibilities

• Review, process, and manage incoming work requests within a work management system.
• Create and distribute work packets to support field operations.
• Gather and disseminate utility locate information for underground facilities.
• Maintain accurate project records and update work status information.
• Submit and track service requests as needed.
• Communicate project updates and progress to supervisors and project teams.
• Coordinate and maintain schedules for field crews.
• Serve as a point of contact between field personnel, project leadership, and customer representatives.
• Support operational efficiency by ensuring timely and accurate information flow.

Skills

Work management systems

Project coordination

Scheduling

Operations support

Organizational skills

Time management

Verbal and written communication

Microsoft Office (Excel/Outlook/Word)

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Pike is seeking a Work Management Technician to support the planning, coordination, and execution of utility work activities. This role serves as a key link between field operations, project leadership, and customer stakeholders, ensuring work is accurately processed, tracked, and communicated. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment.

• Review, process, and manage incoming work requests within a work management system.
• Create and distribute work packets to support field operations.
• Gather and disseminate utility locate information for underground facilities.
• Maintain accurate project records and update work status information.
• Submit and track service requests as needed.
• Communicate project updates and progress to supervisors and project teams.
• Coordinate and maintain schedules for field crews.
• Serve as a point of contact between field personnel, project leadership, and customer representatives.
• Support operational efficiency by ensuring timely and accurate information flow.

Qualifications

• High school diploma or GED required.
• Experience with work management systems, project coordination, scheduling, operations support, or related functions preferred.
• Strong organizational, prioritization, and time-management skills.
• Ability to manage multiple tasks and deadlines simultaneously.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Ability to work independently while collaborating effectively with cross-functional teams.

Why Pike?

For more than 80 years, Pike has been a trusted leader in utility infrastructure, providing engineering, construction, maintenance, and storm restoration services across the United States. With over 7,000 employees operating in more than 40 states, Pike helps power communities and build the future of the electric grid.

Pike is an Equal Opportunity Employer. EOE/Minorities/Females/Veterans/Disabled.