Work From Home Travel Customer Service Representative

Professional Travel Hub; Seattle (WA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training resources

Booking platforms access

Flexible schedule

Team support

Professional development

Job summary

Professional Travel Hub is seeking a Travel Customer Service Representative to assist clients with hotel bookings and travel arrangements in a remote role. You will deliver high-level service and support while ensuring accurate records and smooth bookings.

The position emphasizes strong communication, organization, and a client-centric approach. Training is provided and you’ll have access to booking platforms and ongoing support from an experienced team.

Qualifications

• Strong interpersonal and communication skills.
• Customer service experience is a plus.
• Organized and detail-oriented.
• Comfortable working remotely.
• Must be 18 or older.

Responsibilities

• Respond to client inquiries regarding travel bookings
• Assist with selecting and reserving accommodations
• Provide accurate travel information and recommendations
• Manage bookings and maintain detailed records
• Ensure client satisfaction throughout the process

Skills

Interpersonal skills

Communication skills

Customer service

Job description

Location: Remote

About the Role

As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting.

Key Responsibilities

• Respond to client inquiries regarding travel bookings
• Assist with selecting and reserving accommodations
• Provide accurate travel information and recommendations
• Manage bookings and maintain detailed records
• Ensure client satisfaction throughout the process

What We Provide

• Training and onboarding resources
• Access to booking platforms and travel suppliers
• Flexible work schedule
• Ongoing support from experienced team members
• Professional development opportunities

Qualifications

• Strong interpersonal and communication skills
• Customer service experience is a plus
• Organized and detail-oriented
• Comfortable working remotely
• Must be 18 or older

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.