Work From Home Travel Customer Service Representative

Aisles & Abroad; New York (NY); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Training

Booking platforms

Flexible schedule

Ongoing support

Professional development

Job summary

Aisles & Abroad is seeking a Work From Home Travel Customer Service Representative to assist clients with hotel bookings and travel arrangements in a remote setting. You will respond to inquiries, help select and reserve accommodations, and provide accurate travel information while maintaining detailed records and prioritizing client satisfaction.

This role emphasizes excellent communication, organization, and comfort with remote work.

Qualifications

• Experience in customer service or travel industry preferred.
• Ability to handle travel bookings and provide accurate information.
• Comfortable working in a remote environment.
• Must be 18 years or older.

Responsibilities

• Respond to client inquiries about travel bookings.
• Assist with selecting and reserving accommodations.
• Provide travel information and recommendations.
• Manage bookings and maintain detailed records.
• Ensure client satisfaction throughout the process.

Skills

Interpersonal skills

Customer service

Detail-oriented

Remote work

Age 18+

Job description

Work From Home Travel Customer Service Representative

Location: Remote

About the Role:
As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting.

Key Responsibilities

• Respond to client inquiries regarding travel bookings
• Assist with selecting and reserving accommodations
• Provide accurate travel information and recommendations
• Manage bookings and maintain detailed records
• Ensure client satisfaction throughout the process

What We Provide

• Training and onboarding resources
• Access to booking platforms and travel suppliers
• Flexible work schedule
• Ongoing support from experienced team members
• Professional development opportunities

Qualifications

• Strong interpersonal and communication skills
• Customer service experience is a plus
• Organized and detail-oriented
• Comfortable working remotely
• Must be 18 or older

$40,000 - $65,000 a year