Work From Home Travel Customer Service Representative

Openkrill

United States

Remote

USD 36,000 - 48,000

Full time

14 days+
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Benefits offered by this job

Training resources
Booking platforms access
Flexible work schedule
Ongoing team support
Professional development

Job summary

Openkrill is seeking a Work From Home Travel Customer Service Representative to assist clients with hotel bookings and travel arrangements in a remote setting.

You will respond to inquiries, help select and reserve accommodations, provide travel information, and manage bookings while delivering a high level of service. This role offers flexible hours and onboarding resources, with ongoing support from a seasoned team to ensure client satisfaction.

Qualifications

  • Excellent interpersonal and communication skills.
  • Customer service experience is a plus.
  • Organized and detail-oriented.
  • Comfortable working remotely.
  • Must be 18 or older.

Responsibilities

  • Respond to client inquiries regarding travel bookings.
  • Assist with selecting and reserving accommodations.
  • Provide accurate travel information and recommendations.
  • Manage bookings and maintain detailed records.
  • Ensure client satisfaction throughout the process.

Skills

Interpersonal skills
Communication
Remote work
Age 18+

Job description

Work From Home Travel Customer Service Representative

Location: Remote

About the Role:As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting.

Key Responsibilities:
  • Respond to client inquiries regarding travel bookings
  • Assist with selecting and reserving accommodations
  • Provide accurate travel information and recommendations
  • Manage bookings and maintain detailed records
  • Ensure client satisfaction throughout the process
What We Provide:
  • Training and onboarding resources
  • Access to booking platforms and travel suppliers
  • Flexible work schedule
  • Ongoing support from experienced team members
  • Professional development opportunities
Qualifications:
  • Strong interpersonal and communication skills
  • Customer service experience is a plus
  • Organized and detail-oriented
  • Comfortable working remotely
  • Must be 18 or older
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