Work From Home Roadside Assistance Dispatcher

All Hours Roadside; Dallas (TX); Hybrid; USD 19.000 - 36.000; Vollzeit

Benefits dieser Stelle

Daily pay

Weekly payouts

Performance raises

Advancement opportunities

Zusammenfassung

All Hours Roadside is seeking a motivated, dependable dispatcher to join our fast-paced, work-from-home team. You will coordinate technicians, support customers, manage live roadside calls, and keep operations running smoothly throughout the day.

Competitive hourly pay with a $4 per completed job bonus and opportunities for advancement into Lead Dispatch and Operations Management. Daily and weekly payouts are available, with full-time, daytime coverage preferred.

Qualifikationen

• Excellent communication and customer service skills.
• Strong multitasking abilities and ability to stay calm under pressure.
• Self-motivated, dependable, and able to work independently.

Aufgaben

• Answer incoming customer calls professionally.
• Dispatch roadside technicians quickly and efficiently.
• Coordinate multiple active service calls and provide accurate ETAs.
• Maintain records and process customer payments.

Kenntnisse

Excellent communication

Multitasking

Calm under pressure

Self-motivated

Fast learner

Typing speed

Tools

Dispatch software

Jobbeschreibung

# Work From Home Roadside Assistance DispatcherWork From HomeFull-TimeDFW-Based Company$14.00/hour + $4 bonus per completed job. Average earnings $20–$26+ per hour for top performers.Call [phone]Submit an application$14.00/hr base+ $4 per completed job$20–$26+ per hourTop performer average7:00 AM – 7:00 PMPrimary shift, full-timeAll Hours Roadside is one of the fastest-growing roadside assistance companies in the Dallas-Fort Worth Metroplex. We're looking for a motivated, dependable, and customer-focused dispatcher who thrives in a fast-paced environment and wants to grow with an expanding company.This is much more than simply answering phones. You will coordinate technicians, assist customers, manage live roadside service calls, solve problems, and keep operations running efficiently throughout the day.## Compensation* Starting pay: $14.00 per hour* $4 performance bonus for every completed (closed) job* Top dispatchers routinely earn $20–$26+ per hour* Daily pay available for qualified candidates* Weekly payouts* Performance raises available* Advancement into Lead Dispatch and Operations Management## Schedule* Primary shift: 7:00 AM – 7:00 PM* Evening and after-hours coverage preferred when needed* Full-time applicants are preferred## Responsibilities* Answer incoming customer calls professionally* Maintain a 97% or higher call answer rate* Dispatch roadside technicians quickly and efficiently* Coordinate multiple active service calls simultaneously* Provide customers with accurate updates and ETAs* Process customer payments* Schedule and communicate with field technicians* Resolve customer concerns professionally* Close completed jobs accurately* Keep detailed records within dispatch software* Deliver an exceptional customer experience on every call## Qualifications* Excellent communication and customer service skills* Strong multitasking abilities* Ability to remain calm under pressure* Self-motivated and dependable* Strong computer and typing skills* Comfortable learning dispatch software* Quiet, professional home office* Reliable high-speed internet* Computer or laptop (dual monitors are a plus)* Ability to work independently with minimal supervision## Preferred Experience* Roadside assistance dispatch* Towing dispatch* Transportation or logistics dispatch* Automotive service industry* Customer service or call center experience## Why Join All Hours Roadside?We're building one of the largest independent roadside assistance networks in the Dallas-Fort Worth Metroplex and are looking for team members who want more than just a job.Our dispatchers are the backbone of our operation. Your performance directly impacts your income, and there is significant opportunity for growth within the company.We reward reliability, efficiency, and outstanding customer service.## How to ApplyThe fastest way to apply is to call our hiring line between 8:00 AM and 8:00 PM CT. We'll cover your experience, availability, and home office setup on the call. You can also submit the online application and we'll reach out.Call [phone]Submit an applicationSerious applicants only.