Work From Home, Principal Associate Process Manager- Quality Management Operations

Capital One; Richmond (VA); Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative firm seeks a dedicated professional to join their team, focusing on empowering associations through effective membership management solutions. With over 25 years of experience, this role offers the chance to enhance member engagement, streamline operations, and leverage advanced tools for community building. The ideal candidate will thrive in a dynamic environment, using their expertise to support small to mid-sized organizations in achieving their goals. If you're passionate about making a difference in the membership sector, this opportunity is perfect for you.

Benefits

Flexible Work Hours

Health Insurance

Professional Development Opportunities

Remote Work Options

Qualifications

• Experience in managing membership organizations effectively.
• Strong understanding of data security protocols.

Responsibilities

• Enhance member engagement through effective online community integration.
• Manage events and deliver content to support member growth.

Skills

Membership Management

Data Security

Event Management

Community Engagement

Education

Bachelor's Degree

Master's Degree

Tools

Online Community Platforms

Event Hosting Software

Content Management Systems

Job description

Work more efficiently with an all-in-one AMS

We know associations. With 25+ years of experience, lean on YourMembership to easily manage membership activities, boost member engagement, and increase non-dues revenue.

Over 14K association professionals have increased productivity and profitability with YourMembership.

Empowering your staff and members together

Interact with YourMembership through your associations and nonprofits.

Trusted by professionals

1 in 4 professionals in associations rely on us through their organizations.

25 years of experience

Meeting the needs of member-based organizations.

We prioritize protecting your association’s valuable membership data. With our dedicated data team and top-notch security measures, your peace of mind is guaranteed. Say goodbye to data worries and hello to a worry-free experience.

Tired of juggling multiple systems? We offer the perfect all-in-one solution. Save staff time, boost member engagement and revenue, all on our easy-to-use platform. It’s like having a personal assistant handling it all while you focus on your core mission.

You can count on us — we’re the membership organization experts! With 25 years of experience, we understand the challenges faced by small to mid-size associations. That’s why we’ve built solutions to make your life easier. Let us handle the heavy lifting so you can focus on making your association shine!

Tools to empower your staff

• Integrate a built-in online community to make your organization part of members’ daily routines.
• Become the go-to resource for career advancement without additional staff or resources.
• Attract and engage members with a modern, responsive website.
• Deliver content easily and support career growth through live and on-demand sessions.
• Create, host, and manage engaging events with ease.

Great member engagement and simplified operations start with the industry’s best AMS for small to mid-sized organizations.

“I have a complicated dues system so [YM] makes it so much simpler. The database is my lifeline.”

Insights and resources

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Curious about YourMembership? Watch our on-demand demo to see how YM's AMS can streamline your operations and enhance the member experience.