Work From Home - Customer Service Representative
Spade Recruiting
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Benefits offered by this job
Job summary
Qualifications
- Confident communicator with exceptional people skills.
- Experience in customer service, insurance, or sales is an asset (but not required).
- Legally authorized to work in the United States or Canada.
Responsibilities
- Build meaningful, long-term client relationships.
- Support members with claims and benefit inquiries.
- Present benefit programs in a clear way.
- Collaborate with leadership to improve service quality.
- Serve as a reliable point of contact for member needs.
- Participate in mentorship and leadership training.
Skills
Job description
We’re apeople-first organizationdriven by purpose, not policy. Our mission is toprotect working familieswhile empowering ambitious individuals to buildflexible, rewarding careersthat reflect their goals and lifestyle.
Our foundation is built ongrowth, freedom, and connection. Every team member has the opportunity to thrive in asupportive, high-performance environmentfueled by innovative systems, one-on-one mentorship, and a culture rooted inintegrity and collaboration.
For more than60 years, we’ve proudly partnered withunions, associations, and membersacross North America to delivertrusted benefit programsthat make a lasting difference. As we continue to expand, we’re seeking professionals who are ready togrow, lead, and make an impactin the lives of others.
As a representative of our agency, you’ll be thebridge between families and the protection they deserve. You’ll help members understand their benefits, provide clarity and confidence in their coverage, and ensure they experience the peace of mind that comes from being fully protected.
This role goes beyond insurance - it’s aboutbuilding trust, simplifying information, and guiding familiestoward decisions that safeguard their futures.
- Build meaningful, long-term client relationships through genuine communication and care.
- Support members with claims, policy updates, and benefit inquiries.
- Present benefit programs and coverage details in a clear and relatable way.
- Collaborate with leadership to improve service quality and team performance.
- Serve as a reliable point of contact for all member needs.
- Participate in continuous mentorship, leadership training, and personal development.
- A confident communicator with exceptional people skills.
- Empathetic, positive, and motivated to make a meaningful impact.
- Tech-savvy and comfortable working in a fully remote environment.
- Self-disciplined, organized, and results-oriented.
- Experience in customer service, insurance, or sales is an asset (but not required).
- Legally authorized to work in theUnited States or Canada.
- Remote Flexibility - Work from anywhere with a reliable internet connection.
- Weekly Pay + Performance Bonuses - Enjoy steady income and growth incentives.
- Personalized Mentorship - Get direct coaching to accelerate your success.
- Career Advancement - Clear, fast-track opportunities into leadership roles.
- Supportive Culture - Join a mission-driven team that celebrates achievement.
- Meaningful Work - Make a real difference in the lives of families every day.
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