Customer Service Representative - Remote / Work From Home

Spade Recruiting; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Weekly income plus bonuses

100% remote work environment

Health, dental, and vision benefit options

Personalized training and mentorship

All-expenses-paid company trips

Job summary

Spade Recruiting is looking for a Customer Service Representative to work remotely. In this role, you'll assist union members with benefit information during scheduled appointments, simplify coverage options, and complete digital documents. Ideal candidates are organized team players who enjoy helping families, with a minimum requirement of a high school diploma. The position offers weekly income, bonuses, and health benefits, along with opportunities for advancement and all-expenses-paid trips.

Qualifications

• Strong communication skills to connect with union members.
• Ability to simplify complex information.
• Dependability and organization to manage appointments.

Responsibilities

• Connect with members by phone or Zoom.
• Conduct organized benefit review appointments.
• Break down program information in clear, simple terms.
• Accurately complete digital applications and forms.
• Provide follow-up communication and continued support.

Skills

Excellent communication skills

Organizational skills

Team player

Dependability

Education

High school diploma or equivalent

Job description

Customer Service Representative - Remote / Work From Home

We work directly with unions and member-driven organizations across North America to help their families understand and access the supplemental benefits available to them. As the only provider in our industry backed by a union workforce, we’re trusted for our transparency, clarity, and consistent support.

Position Overview

This is a remote position centered on assisting union members whorequestbenefit information. You’ll connect with them through scheduled phone or virtual appointments, walk them through their coverage options in straightforward language, and complete the necessary digital documents to finalize their benefits. Each interaction plays a meaningful role in helping families make confident, informed financial decisions.

Responsibilities

• Connect with members by phone or Zoom
• Conduct organized benefit review appointments
• Break down program information in clear, simple terms
• Accurately complete digital applications and forms
• Provide follow-up communication and continued support

What We Offer

• Weekly income plus bonus opportunities
• 100% remote work environment
• Advancement and leadership pathways
• Residual income through renewals
• Health, dental, and vision benefit options
• Personalized training and mentorship
• All-expenses-paid company trips (Disney, Cancun, Vegas, Bahamas, and more)

Who Thrives in This Role

• Organized, dependable team players
• Individuals who genuinely enjoy helping families
• High school graduates (or equivalent)
• Customer service or sales backgrounds are helpful but not required