Work From Home Customer Enrollment Specialist

AO Globe Life; Cleveland (OH); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote position for U.S.-based

Flexible scheduling for work-life

Inbound client interest - no cold-outf

Weekly performance-based pay

Renewal-based income growth

Paid training and professional dev

Clear advancement pathways

Supportive, collaborative team culture

Job summary

AO Globe Life is seeking motivated professionals to help families and individuals nationwide access essential supplemental benefit programs—from home. This remote-first opportunity offers meaningful work, structured development, and long-term career growth.

Whether you're beginning your career or pursuing a new direction, this role provides the flexibility and support needed to build financial stability while making a measurable impact.

Qualifications

• Authorized to work in the United States.
• Windows-based laptop or PC with a working webcam.
• Reliable high-speed internet connection.

Responsibilities

• Conduct virtual consultations with clients via Zoom.
• Assess client needs and present appropriate benefit options with clarity and professionalism.
• Guide clients through the enrollment process.
• Maintain accurate digital documentation and manage follow-up communication.
• Deliver exceptional, client-centered service.
• Participate in ongoing training, mentorship, and team collaboration

Skills

Strong communication

Client-first mindset

Self-motivated

Organizational skills

Zoom proficiency

Cloud-based tools

Tools

Zoom

Cloud-based tools

Job description

AO Globe Life is seeking motivated professionals to help families and individuals nationwide access essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity offers meaningful work, structured development, and long-term career growth.

Whether you're beginning your career or pursuing a new direction, this role provides the flexibility and support needed to build financial stability while making a measurable impact.

Key Responsibilities

• Conduct virtual consultations with clients via Zoom

• Assess client needs and present appropriate benefit options with clarity and professionalism

• Guide clients through the enrollment process

• Maintain accurate digital documentation and manage follow-up communication

• Deliver exceptional, client-centered service

• Participate in ongoing training, mentorship, and team collaboration

What We Offer

• 100% remote position available to U.S.-based candidates

• Flexible scheduling to support work-life balance

• Inbound client interest - no cold outreach

• Weekly performance-based pay

• Renewal-based income growth opportunities

• Paid training and continuous professional development

• Clear advancement pathways into leadership roles

• Supportive, collaborative team culture

Who Thrives in This Role

• Strong communicators with a client-first mindset

• Organized, self-motivated professionals who work well independently

• Individuals comfortable using Zoom and cloud-based tools

• Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required)

• Growth-oriented individuals who value coaching and mentorship

Requirements

• Authorized to work in the United States

• Windows-based laptop or PC with a working webcam

• Reliable high-speed internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.