Work From Home - Client Benefits Specialist

Freddie Mac; St. Louis (MO); Remote; USD 50,000 - 75,000; Full time

Job summary

Join a leading company in customer service management that offers flexible work-from-home options and prioritizes employee well-being. The role is centered around leading teams, delivering exceptional customer service, and fostering a positive work environment. Candidates will benefit from mentorship opportunities and a commitment to professional development.

Benefits

Flexible work-from-home options

Mentorship opportunities for professional growth

Annual incentive trips for top performers

Comprehensive insurance reimbursement program

Unionized benefits for job security

Qualifications

• Strong dedication to providing excellent customer service.
• Exceptional communication and interpersonal skills.
• Proven ability to lead and inspire teams.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead and inspire teams for outstanding client service results.
• Participate in specialized training programs to enhance leadership skills.

Skills

Customer Service

Communication

Interpersonal Skills

Leadership

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Flexible work-from-home options to maintain a healthy work-life balance
- Access to mentorship opportunities for professional growth and development
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program to prioritize employee well-being
- Supportive and nurturing work environment that values employee success
- Unionized benefits ensuring job security and employee rights

What to Expect (Job Responsibilities):
- Dedicate efforts to delivering exceptional customer service experiences
- Lead and inspire teams to achieve outstanding results in client service
- Participate in specialized training programs to enhance leadership skills
- Collaborate with a supportive community to foster a positive work atmosphere
- Balance personal and professional commitments while pursuing career growth

What is Required (Qualifications):
- Strong dedication to providing excellent customer service
- Exceptional communication and interpersonal skills
- Proven ability to lead and inspire teams
- Commitment to professional growth and maintaining work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management or client services
- Previous participation in leadership training programs
- Familiarity with unionized work environments

#CustomerService #WorkFromHome #CareerGrowth #LeadershipOpportunities #EmployeeWellbeing

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."