Work From Home - Client Benefits Specialist

Freddie Mac; Phoenix (AZ); Remote; USD 70,000 - 90,000; Full time

Job summary

Freddie Mac is seeking a Customer Service Leader who excels in delivering exceptional experiences and inspiring teams towards outstanding performance. This position offers work-from-home flexibility, mentorship opportunities, and a supportive work environment that prioritizes work-life balance and career growth.

Benefits

Work-from-home flexibility

Annual incentive trips for top performers

Comprehensive insurance reimbursement program

Opportunities for specialized training

Qualifications

• Dedication to exceptional customer service.
• Ability to lead and inspire teams effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead and inspire teams to achieve results.
• Participate in mentorship programs.

Skills

Communication

Interpersonal Skills

Leadership

Job description

Employer Industry: Customer Service Leadership

Why consider this job opportunity:
- Work-from-home flexibility and customizable schedules to fit your lifestyle
- Supportive and nurturing work environment that values work-life balance
- Access to mentorship from experienced leaders to foster career growth
- Unique annual incentive trips for top-performing leaders
- Comprehensive insurance reimbursement program for employee well-being
- Opportunities for skills enhancement through specialized training programs

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in mentorship programs to enhance professional development
- Collaborate with team members to create a supportive work environment
- Maintain a focus on work-life balance while pursuing career growth

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams effectively
- Desire for professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management or leadership roles
- Familiarity with unionized work environments
- Previous participation in leadership training programs
- Proven track record of achieving outstanding team results
- Passion for mentoring and developing others

#CustomerService #LeadershipOpportunities #WorkLifeBalance #RemoteWork #CareerGrowth

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