Work From Home - Client Benefits Specialist

Freddie Mac; Indianapolis (IN); Remote; USD 50,000 - 90,000; Full time

Job summary

Freddie Mac is seeking a customer service management professional to work remotely with a tailored schedule. This role involves delivering exceptional customer service, leading teams, and participating in mentorship programs to enhance professional growth. Ideal candidates will demonstrate strong communication, dedication to customer care, and a commitment to work-life balance.

Benefits

Flexible work schedule

Mentorship opportunities

Comprehensive insurance reimbursement

Specialized training programs

Annual incentive trips

Qualifications

• Strong communication and interpersonal skills.
• Proven ability to lead and inspire teams.
• Dedication to providing exceptional customer service.

Responsibilities

• Deliver exceptional customer service experiences to clients.
• Lead and inspire teams to achieve outstanding results.
• Collaborate with leadership to implement customer service strategies.

Skills

Communication

Interpersonal Skills

Leadership

Dedication to Customer Service

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Enjoy the flexibility of working from home with a tailored schedule
- Access to mentorship opportunities from experienced leaders
- Participate in annual incentive trips for top-performing leaders
- Benefit from a comprehensive insurance reimbursement program
- Engage in specialized training programs for skills enhancement
- Work within a supportive and unionized environment that values your voice

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Foster a supportive work environment that promotes work-life balance
- Participate in mentorship programs to enhance professional growth
- Collaborate with leadership to implement customer service strategies

What is Required (Qualifications):
- Dedication to providing exceptional customer service
- Strong communication and interpersonal skills
- Proven ability to lead and inspire teams
- Commitment to professional growth and development
- Desire to maintain a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management or leadership roles
- Background in training or mentoring team members
- Familiarity with unionized work environments
- Previous participation in incentive programs or trips

#CustomerService #WorkFromHome #CareerGrowth #Mentorship #FlexibleSchedule

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