Work From Home - Client Benefits Specialist

Freddie Mac; Madison (MS); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company is seeking a Customer Service Leader to guide teams in delivering exceptional client experiences. This position offers remote flexibility and opportunities for growth within a supportive environment, making it a great chance for professionals focused on leadership and customer service.

Benefits

Flexible schedule

Mentorship opportunities

Annual incentive trips

Comprehensive insurance reimbursement

Qualifications

• Strong communication and interpersonal skills.
• Dedication to delivering exceptional customer service.
• Ability to lead and inspire teams.

Responsibilities

• Lead and inspire teams to achieve exceptional customer service results.
• Deliver outstanding customer service experiences.
• Foster a supportive environment that promotes work-life balance.

Skills

Communication

Interpersonal skills

Leadership

Customer service

Job description

Employer Industry: Client Service Leadership

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule that fits your lifestyle
- Supportive and collaborative work environment
- Access to mentorship opportunities from experienced leaders
- Annual incentive trips for top-performing leaders
- Comprehensive insurance reimbursement program

What to Expect (Job Responsibilities):
- Lead and inspire teams to achieve exceptional customer service results
- Deliver outstanding customer service experiences to enhance client satisfaction
- Participate in specialized training programs to enhance leadership skills
- Foster a supportive environment that promotes work-life balance
- Collaborate with team members to drive performance and achieve organizational goals

What is Required (Qualifications):
- Strong communication and interpersonal skills
- Dedication to delivering exceptional customer service experiences
- Ability to lead and inspire teams
- Desire to pursue professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or leadership roles
- Proven track record of achieving outstanding results in a team environment
- Familiarity with unionized environments and benefits
- Participation in leadership training programs or workshops

#ClientService #RemoteWork #CareerGrowth #LeadershipOpportunities #WorkLifeBalance

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.