Work From Home - Client Benefits Specialist

Freddie Mac; Denver (CO); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company in the client service industry is seeking a skilled leader to ensure exceptional service delivery while fostering a supportive environment. This role offers the flexibility of working from home, professional development opportunities, and a commitment to work-life balance.

Benefits

Flexible Schedule

Mentorship Opportunities

Incentive Trips

Insurance Reimbursement Program

Specialized Training Programs

Qualifications

• Dedication to exceptional customer service experiences.
• Strong communication and interpersonal skills are essential.
• Proven ability to lead and inspire teams.

Responsibilities

• Deliver exceptional customer service experiences to clients.
• Lead and inspire teams to achieve outstanding results.
• Foster a supportive and empowering work environment for team members.

Skills

Communication

Interpersonal Skills

Team Leadership

Customer Service

Problem Solving

Job description

Employer Industry: Client Service Leadership

Why consider this job opportunity:
- Enjoy the flexibility of working from home and customizing your schedule to fit your lifestyle
- Access mentorship opportunities from experienced leaders to support your professional growth
- Participate in annual incentive trips as a reward for top performance
- Benefit from a comprehensive insurance reimbursement program
- Engage in specialized training programs designed to enhance your leadership skills
- Work in a unionized environment that protects your rights and ensures your voice is heard

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results in service delivery
- Foster a supportive and empowering work environment for team members
- Participate in training and development sessions to enhance leadership skills
- Collaborate with colleagues to ensure a harmonious work-life balance

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Proven ability to lead and inspire teams
- Desire to pursue professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in client service leadership roles
- Familiarity with customer service management principles
- Background in a unionized work environment
- Experience in providing mentorship or training to team members
- Strong problem-solving skills and ability to handle customer inquiries effectively

#ClientService #LeadershipOpportunities #WorkFromHome #FlexibleSchedule #ProfessionalGrowth

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