Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Livonia (MI); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading financial services company seeks professionals for remote customer service roles. This position offers flexibility, comprehensive benefits, and the opportunity to engage with a diverse clientele. Ideal candidates will possess excellent communication and problem-solving skills, along with the ability to thrive in a dynamic work environment.

Benefits

Flexible schedule

100% remote position

Weekly training sessions

Comprehensive life and health insurance

Access to industry-leading resources

Qualifications

• Excellent communication skills required.
• Ability to adapt quickly in dynamic environments.
• Experience in customer service preferred.

Responsibilities

• Assist clients by providing outstanding service.
• Collaborate with team members and work independently.
• Manage multiple client interactions effectively.

Skills

Communication

Active Listening

Problem Solving

Adaptability

Teamwork

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Flexible schedule to accommodate work-life balance
- 100% remote position, allowing you to work from anywhere
- Weekly training sessions led by top leaders in the field
- Comprehensive life insurance and health insurance reimbursement
- Access to industry-leading resources and technology
- Opportunity to assist and engage with multiple clients daily

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing outstanding service and product knowledge
- Collaborate with team members while also working independently
- Adapt and learn on-the-go to meet client needs effectively
- Manage multiple client interactions throughout the day
- Utilize excellent communication skills to address client inquiries and solve problems

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving abilities
- Ability to learn and adapt quickly in a dynamic environment
- Strong work ethic and drive to succeed
- Experience working both independently and as part of a team

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or related fields
- Familiarity with virtual communication tools and technologies
- Demonstrated ability to manage multiple tasks effectively

#CustomerService #RemoteWork #CareerOpportunity #WorkLifeBalance #TrainingProvided

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