Work for GAS: Membership + Communications Specialist

Glass Art Society Inc; Seattle (WA); À distance; USD 43 000 - 53 000; Plein temps

Résumé du poste

Glass Art Society is a remote, nonprofit dedicated to connecting glass artists, educators, collectors, and enthusiasts worldwide. This role drives membership and communications across social media, email, and the website, reporting to the Communications Director.

Reporting to the Communications Director, you will manage the membership program from sign-up through renewal, maintain donor relationships, and coordinate communications for GAS conferences and international events.

Qualifications

• Experience growing a membership, audience, or customer base.
• Excellent written, verbal, and digital communication skills.
• Experience with a CRM or membership/donor database.
• Proficiency with Google Workspace or Microsoft Office.

Responsabilités

• Own the GAS membership program and lead its growth and development.
• Develop and carry out strategies to recruit and retain members globally.
• Track membership trends, retention, and growth goals, and report progress.
• Run member communications that support the membership and donor pipeline.
• Manage weekly website updates and engagement on community platforms.
• Plan and execute email campaigns, surveys, and mailings for members, donors, and GAS Travels.
• Provide on-site support at GAS Conference and IFoG.

Connaissances

Written communication

Verbal communication

Digital communication

Customer/member growth

Formation

Associate’s degree or equivalent

Outils

Neon CRM

Submittable

Google Workspace

Microsoft 365

Description du poste

Membership + Communications Specialist
Job Description

ABOUT THE GLASS ART SOCIETY

The Glass Art Society (GAS) is an international nonpro fi t that connects and supports glass artists, educators, collectors, and enthusiasts in more than 50 countries. Through our annual conference, the International Festival of Glass (IFoG), GAS Travels, publications, and year-round programming, we build community and celebrate glass as an art form.

WORK ENVIRONMENT:

This is a remote, full-time position reporting to the Communications Director. Some travel (including international) is required. During the GAS programs (the annual GAS Conference + International Festival of Glass), the position may require extended daily hours and active engagement with sta ff , artists, members, and partners. The salary is $48,000 per year.

The position is expected to attend and work the annual GAS Conference and IFoG.

POSITION SUMMARY:

The Membership + Communications Specialist is the day-to-day engine of how GAS shows up for its members: on social media, on the website, in the inbox, and in the membership and donor database. Reporting to the Communications Director, this role carries out the communications plan and owns the membership program and its growth, from sign-up through renewal.

The Communications Director sets strategy and leads publications (GAS Network, the conference program book, the Journal, and catalogs). This role executes the channels that keep members informed and engaged week to week, and is the fi rst point of contact for member questions.

UPDATED: October 7, 2026

KEY RESPONSIBILITIES

Membership

• Own the GAS membership program and lead its growth and development
• Develop new member bene fi ts and member bene fi t partnerships that add value for members worldwide
• Develop and carry out strategies to recruit and retain members globally
• Track membership trends, retention, and growth goals, and report progress to the Communications Director and Executive Director
• Process new memberships and renewals, and produce regular new-member and renewal reports
• Run member communications that support the membership and donor pipeline, from welcome to renewal reminders
• Respond to member inquiries promptly and professionally, by email, phone, and the community platform
• Review membership and donor pages on the website and Membership Portal with the team, keeping bene fi ts, pricing, partner listings, and buttons current

Communications

• Implement the social media plan with the Communications Director, including designing, scheduling, and monitoring 1–2 posts per week
• Manage weekly website updates and engagement on community platforms
• Plan and execute email campaigns, surveys, and mailings for members, donors, and GAS Travels
• Support pre- and post-program communications for the GAS Conference, IFoG, and GAS Travels

Database, donors + sponsors

• Maintain the membership and donor database (Neon) so records are consistent and accurate, including contact information, giving history, and campaign allocations
• Prepare donor gift acknowledgment letters and tax receipts
• Track sponsor and trade agreement deliverables and make sure bene fi ts are activated on time
• Help manage evolving technology needs across Neon, Google Workspace, Submittable, and the payment portal

UPDATED: October 7, 2026

Programs + operations

• Provide on-site support at the annual GAS Conference, IFoG, and other programs, including registration, materials, and member services
• Identify opportunities to improve o ffi ce processes, and help design and implement new systems
• Other duties as assigned

QUALIFICATIONS

Required

• Associate’s degree or equivalent education and experience
• Experience growing a membership, audience, or customer base
• Experience with a CRM or membership/donor database
• Excellent written, verbal, and digital communication skills
• Strong organizational skills and attention to detail, with the ability to manage multiple deadlines
• A service-minded, professional approach to working with members, donors, and partners
• Pro fi ciency in Google Workspace or Microsoft O ffi ce

Preferred

• Experience with Neon, Submittable, or similar platforms
• Graphic design and social media skills, including Adobe Creative Suite or Canva
• Experience in a nonpro fi t, arts, events, or membership organization
• An interest in glass or the wider craft community

WE’RE LOOKING FOR SOMEONE WHO IS

• A people person who enjoys being the friendly fi rst contact for our community
• A self-starter who takes ownership of projects and follows them through
• Collaborative with sta ff , Board members, artists, and partners
• Flexible with the shifting rhythm of an annual program cycle
• Ready for an all-hands-on-deck approach related to programs, from answering phones and helping with website navigation to supporting registration on site

UPDATED: October 7, 2026

The Glass Art Society is committed to creating an anti-racist, diverse, and inclusive workforce and work environment and is proud to be an equal opportunity employer. GAS strongly encourages people of color, women, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply. All quali fi ed applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any protected category prohibited by local, state, or federal laws. Find our Diversity Policy here .