Manager, Membership

Theartgorgeous; New York (NY); Hybrid; USD 69,000 - 72,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Solomon R. Guggenheim Museum and Foundation in New York seeks a Manager of Membership to support operations, fundraising, and donor relations for Membership and Annual Fund initiatives.

You will work under the Director of Membership and Annual Fund to drive renewal, upgrades, and acquisitions, manage donor portfolios, and plan collaborative membership events across departments. Hybrid schedule offered, with a focus on inclusive fundraising strategies.

Qualifications

• 3-5 years of development experience in fundraising or cultural institutions.
• Strong written and verbal communication and interpersonal skills.
• Ability to interact with a wide variety of people within and outside the museum and professionally represent the institution.
• Ideal candidate is personable, highly organized, detail-oriented, and collaborative.

Responsibilities

• Collaborate with Membership and Advancement to achieve and exceed annual fundraising goals, while advancing diversity, equity, access, inclusion and sustainability goals.
• Assist Director, Membership and Annual Fund with renewal, upgrade and acquisition efforts across Membership and Annual Fund solicitations via mail, email, and digital ads.
• Assist in setting Membership revenue strategy as well as program analysis, evaluation, and reporting.
• Manage a portfolio of donors in moves management and collaborate on campaigns such as Planned Giving.
• Serve as primary contact for Membership events, coordinating with Marketing, Security, Theater, Lighting, Registrar, Restaurant Associates, Curatorial, and Conservation.
• Work with Membership Associates to ensure excellent customer service and fulfilment of membership benefits.
• Support front-line Visitor Experience and retail staff in selling memberships and responding to on-site inquiries.
• Track departmental income/expenses, review invoices, and coordinate cost estimates with vendors.
• Supervise a Membership intern seasonally.
• Maintain database records, prepare meeting agendas, and provide administrative support.
• Assist leadership with stewardship and special projects as needed.

Skills

Donor relations

Fundraising

Project management

Communication

Microsoft Office

Salesforce

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

SharePoint

Teams

Salesforce

Job description

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Solomon R. Guggenheim Museum and Foundation

Post Date: 03 Jan 2026

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JOB OVERVIEW

Description

We are Guggenheim, a global constellation of museums unlike any other in the world. Four museums on three continents, united by the power of groundbreaking art to connect us to ourselves and to each other. Since our founding in 1937, the Guggenheim has introduced, celebrated and brought to the public the newest voices and visions in modern and contemporary art. When Solomon R. Guggenheim and Hilla Rebay set out to share the joy they first experienced in discovering experimental art, they initiated the creative risk-taking that is today synonymous with “Guggenheim” throughout the world. Across the globe, each Guggenheim stands not just as a backdrop for visionary art but as masterpieces in and of themselves to experience.

SUMMARY OF POSITION:

Under the guidance of the Director, Membership and Annual Fund, the Manager, Membership will support the operations, fundraising, and donor relations associated with Membership and Annual Fund giving.

SKILL AND EXPERIENCE REQUIREMENTS:

• 3-5years of Development experience and/or experience in a cultural institution environment required.
• Competent in the planning and implementation of multiple concurrent projects and events.
• Excellent written and verbal communication and interpersonal skills.
• Ability to interact with a wide variety of people within and outside the museum and professionally represent the institution and its programs across a wide range of circumstances.
• The ideal candidate is personable, highly organized, detail-oriented, and works collaboratively.
• Proficiency with Microsoft Suite computer applications, including Word, Excel, Outlook, PowerPoint, SharePoint, and Teams.
• Experience with Salesforce or similar donor management and ticketing systems.
• Flexibility and ability to adapt to changing priorities.

KEY RESPONSIBILITIES:

• Works collaboratively with members of the Membership team and Advancement department to achieve and exceed annual fundraising goals, while furthering the museum’s diversity, equity, access, inclusion andsustainability goals.
• Assists Director, Membership and Annual Fund with renewal, upgrade and acquisition efforts on all Membership and Annual Fund solicitations through direct mail, email outreach, and digital advertising.
• Assists the Director, Membership and Annual Fund with setting Membership revenue strategy as well as program analysis, evaluation, and reporting.
• Manages a portfolio of donors in the moves management pipeline and collaborates with other Advancement staff on various institutional campaigns such as Planned Giving.
• Serves as the primary contact for Membership events, liaising with Marketing, Security, Theater, Lighting, Registrar, Restaurant Associates, Curatorial, and Conservation to produce events.
• Works closely with Membership Associates to ensure excellent customer service to current and prospective members and donors via phone and email, including selling memberships, answering inquiries, and fulfilling membership benefits.
• Supports the front-line Visitor Experience and retail staff to develop tools and relationships in the service of selling memberships and responding to on-site membership inquiries.
• Assists in tracking departmental income and expense, reviews and codes invoices, and coordinates cost estimates with vendors.
• Supervises a Membership intern seasonally.
• Maintains database records, prepares meeting agendas, and performs other administrative support.
• Assists the Director, Membership and Annual Fund and Membership teamwith stewardship, program management, and otherspecialprojects as requested.

WORK DEMANDS and ENVIRONMENT:

• Ability to travel within the metropolitan area as required to perform the above duties at any of the Guggenheim’s owned or leased properties upon request.
• Occasionally work may be conducted outdoors, with exposure to varied weather conditions.
• Ability to work nights, weekends, holidays on occasion.
• Ability to lift at least 25 lbs.

EDUCATION:

• Bachelor’s degree preferred or equivalent experience.
• Master’s Degree in a related field is a plus.

CERTIFICATES, LICENSES, REGISTRATIONS:

N/A

REPORTS TO:

Director, Membership and Annual Fund

WORK SCHEDULE:

Hybrid eligible, and hours vary based on position

POSITION TYPE:

Full-time, Exempt, This position is covered by a Collective Bargaining Agreement with Local 2110 UAW.

SALARY RANGE:

$69,000 – $71,500 Annually

The Guggenheim is dedicating itself to creating paths that lead to a more inclusive and diverse institution.We encourage inquiries from applicants who will reflect the plurality of our culture and our global audience.The Guggenheim does not discriminate on the basis of age, race, creed, color, religion, marital status, gender identity and/or expression, sexual orientation, veteran status, national origin or disability status.

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