Work Design & Innovation Manager (Fully Remote)

Mercury Insurance Co.; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible location

Comprehensive benefits

Career growth

Job summary

Mercury Insurance is seeking a senior professional to lead operating model design and transformation initiatives across the organization. You will partner with senior leaders to assess workflows, co-create optimized processes, and drive adoption across teams in a nationwide setting.

The role emphasizes value realization and measurable improvements. Remote-friendly position with flexibility to work from anywhere in the United States, offering comprehensive benefits and opportunities for

Qualifications

• 5-7+ years of experience in operating model or organizational design, transformation, or related field.
• Demonstrated experience with value realization, process improvement, and cross-functional initiatives.
• Self-directed leader with ability to move between strategic and operational levels.

Responsibilities

• Lead discovery and current-state assessments to understand workflows and friction points.
• Co-create AI-optimized workflows and ensure redesigned processes are measured and embedded.
• Establish trusted partnerships with senior leaders and teams to drive adoption.

Skills

Organizational design

Transformation programs

Cross-functional leadership

Strategic thinking

Job description

Key Responsibilities:

• Lead discovery and current-state assessments to understand workflows and friction points.
• Co-create AI-optimized workflows and ensure redesigned processes are measured and embedded.
• Establish trusted partnerships with senior leaders and teams to drive adoption.

Qualifications:

• Minimum 5-7+ years of experience in operating model or organizational design, transformation, or related field.
• Demonstrated experience with value realization, process improvement, and cross-functional initiatives.
• Self-directed leader with ability to move between strategic and operational levels.

Perks and Benefits:

• Competitive compensation and flexibility to work from anywhere in the US.
• Comprehensive benefits including medical, dental, vision, 401(k) match, and professional development.
• Engaging work environment with opportunities for growth and recognition.

Mercury Insurance

Mercury Insurance is a provider of insurance solutions, helping people reduce risk and overcome unexpected events. The company has been in business for over 60 years and values a collaborative, inclusive culture with a focus on professional development.