Work Control Center Assistant - IE

Commonwealth of VA Careers; Harrisonburg (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

James Madison University is seeking a part-time Work Control Center Assistant to support the daily operations of the Work Control Office. The role involves coordinating work orders, serving as the primary contact for Work Control, and ensuring accurate processing from initiation to completion.

The position requires strong communication and computer skills, with the ability to work efficiently in a fast-paced environment. It is based in Harrisonburg, VA, within Facilities Management.

Qualifications

• Excellent communication skills for answering calls and assisting customers, faculty and staff.
• Basic computer skills required for daily tasks.
• Ability to thrive in a fast-paced work environment.

Responsibilities

• Serve as a coordinator and point of contact for Work Control.
• Generate work orders through the AIM system from origin to completion.
• Review work orders for description, coding, locations, contact information, shop, status, etc.
• Edit and add phases to work orders as needed.

Skills

Communication skills

Computer skills

Fast-paced environment

Education

Currently enrolled as degree-seeking student

Job description

Working Title: Work Control Center Assistant - IE

State Role Title:Institutional Employment

Position Type:Institutional Employment

Position Status: Part-Time

FLSA Status: N/A

College/Division: Business Services

Department: 100250 - FM Administration

Pay Band:N/A

Pay Rate:Hourly

Specify Range or Amount: $15.50

Is this a JMU only position?N/A

Is this a grant-funded position?No

Is this a Conflict of Interest designated position?N/A

About JMU:

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

Facilities Management is currently seeking a Student Work Control Assistant to help with the daily processes within the Work Control Office.

Duties and Responsibilities:

• Serve as a coordinator and point of contact for Work Control
• Responsible for generating work orders that come through the AIM system from origin to completion
• Review the work orders for clarifying the description, proper coding, locations, contact information, shop, status etc..
• Responsible for editing and adding phases to work orders as needed

Qualifications:

• Great communication skills for answering calls and answering questions from customers, faculty, staff and technicians
• Computer skills
• Ability to work in a fast paced environment

Additional Posting Information:

Conditions of Employment:

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: [phone].

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at [phone] or [e-mail]. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.