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Join a forward-thinking company in the Business Process Outsourcing industry, where you can thrive in a fun and engaging work environment. This role offers competitive starting compensation and comprehensive health benefits after 90 days for full-time employees. You'll be trained to enhance your skills while earning a paycheck, with opportunities for career advancement and internal promotions. If you have a passion for customer service and are ready to tackle challenges, this is the perfect opportunity for you to grow and succeed.
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive starting compensation based on experience
- Participate in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive health benefits after 90 days of employment for full-time employees
- Opportunities for career advancement and internal promotions
- Fun, engaging work environment with a casual dress code
- Paid training to enhance skills while earning a paycheck
What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts professionally and courteously
- Utilize training and knowledge to accurately respond to customer inquiries and sell products
- Resolve customer issues by understanding their needs and coordinating with other departments
- Document and process customer orders in appropriate systems
- Attend training sessions and meetings to stay updated on program knowledge and procedures
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or related fields in a contact center environment
- State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TrainingProvided
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