Work-at-Home Inbound P&C Insurance Agent (Licensed)

Talentify.io; United States; Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player in Business Process Outsourcing is seeking dedicated individuals to join their dynamic team. This role offers a fun and engaging work environment where employees can thrive and grow their careers. With a focus on customer service, you will be responsible for handling various customer inquiries and ensuring a seamless experience. Enjoy the benefits of paid time off, comprehensive health benefits, and opportunities for internal promotions. If you are a team-oriented individual with strong communication skills, this is the perfect opportunity for you to shine and make a difference.

Benefits

Paid Time Off

Incentives & Rewards

Comprehensive Health Benefits

Career Growth Opportunities

Casual Dress Code

Qualifications

• Must be 18 years or older with a high school diploma.
• Excellent organizational and communication skills required.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Accurately document and process customer orders.

Skills

Organizational Skills

Communication Skills

Typing Speed

Customer Focus

Education

High School Diploma or Equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes.
- Comprehensive health benefits after 90 days of employment.
- Opportunities for career growth and internal promotions.
- Fun, engaging work environment with a casual dress code.

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner.
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
- Research systems to find missing information and coordinate with other departments to resolve issues.
- Accurately document and process customer orders in appropriate systems.
- Attend meetings and training to stay up-to-date on program knowledge, systems, and processes.

What is Required (Qualifications):
- Must be 18 years of age or older.
- High school diploma or equivalent.
- Excellent organizational, written, and oral communication skills.
- Ability to type swiftly and accurately (20+ words a minute).
- Strong team orientation and customer focus.

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #Incentives #TeamEnvironment

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