Work-at-Home Inbound P&C Insurance Agent (Licensed)

Talentify.io; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

Talentify.io is seeking a customer service representative to manage inbound and outbound communications efficiently. This role requires excellent communication skills and offers career growth opportunities complemented by incentives and health benefits. Join a casual work environment while growing your career in business process outsourcing.

Benefits

Paid Time Off

Cash bonuses and prizes

Comprehensive health benefits

Career growth and internal promotions

Casual dress code

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Utilize knowledge base and training to answer customer questions.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication

Oral communication

Typing

Customer focus

Team orientation

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes.
- Comprehensive health benefits after 90 days of employment.
- Opportunities for career growth and internal promotions.
- Fun, engaging work environment with a casual dress code.

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner.
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
- Research systems to find missing information and coordinate with other departments to resolve issues.
- Accurately document and process customer orders in appropriate systems.
- Attend meetings and training to stay up-to-date on program knowledge, systems, and processes.

What is Required (Qualifications):
- Must be 18 years of age or older.
- High school diploma or equivalent.
- Excellent organizational, written, and oral communication skills.
- Ability to type swiftly and accurately (20+ words a minute).
- Strong team orientation and customer focus.

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #Incentives #TeamEnvironment

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