Enable job alerts via email!

Work at Home Customer Service Agent (Full-Time & Part-Time) (NE)

Talentify.io

United States

Remote

USD 10,000 - 60,000

Full time

30+ days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Join a dynamic team at a leading business process outsourcing firm, where you will engage with customers, understand their needs, and provide effective solutions. This role offers an exciting opportunity to develop your communication and problem-solving skills while working in a fun and casual environment. With a focus on employee growth, you will benefit from regular raises and incentives, including monetary rewards and prizes. If you thrive in a fast-paced setting and are passionate about customer service, this position could be your next great career move. Embrace the chance to advance within the organization while making a meaningful impact on customer satisfaction.

Benefits

Comprehensive Benefits Package
Medical Coverage
Dental Coverage
Vision Coverage
Regular Raises
Incentives and Prizes
Casual Dress Code
Advancement Opportunities

Qualifications

  • Must be 18 years or older with a high school diploma or equivalent.
  • Excellent communication skills and basic knowledge of Microsoft Office required.

Responsibilities

  • Listen to customers and resolve their issues effectively.
  • Utilize technology for account management and recognize sales opportunities.

Skills

Organizational Skills
Written Communication
Oral Communication
Problem-Solving
Conflict Resolution
Customer Focus

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)


Why consider this job opportunity:

  1. Salary up to $16.10/hour
  2. Opportunity for regular raises based on tenure and performance
  3. Incentives including monetary rewards and prizes such as electronics and trips
  4. Comprehensive benefits package including medical, dental, and vision coverage options
  5. Fun, engaging work environment with a casual dress code
  6. Advancement opportunities within the organization

What to Expect (Job Responsibilities):

  1. Listen to customers, understand their needs, and resolve customer issues
  2. Utilize systems and technology to complete account management tasks
  3. Recognize sales opportunities and apply sales skills to upgrade
  4. Explain and position products and processes with customers
  5. Ensure first call resolution through problem-solving and effective call handling

What is Required (Qualifications):

  1. Must be 18 years of age or older
  2. High school diploma or equivalent
  3. Excellent organizational, written, and oral communication skills
  4. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  5. Ability to evaluate, troubleshoot, and follow up on customer issues

How to Stand Out (Preferred Qualifications):

  1. Strong team orientation and customer focus
  2. Ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  3. An aptitude for conflict resolution, problem-solving, and negotiation
  4. The ability to multi-task, stay focused, and self-manage
  5. Excellent interpersonal skills and the ability to build relationships with your team and customers

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Work at Home Customer Service Agent (Full-Time & Part-Time) NE)

MCI

Fort Wayne

Remote

USD 10,000 - 60,000

8 days ago

Work at Home Customer Service Agent (Full-Time & Part-Time) NE)

MCI

Minneapolis

Remote

USD 10,000 - 60,000

8 days ago

Work at Home Customer Service Agent (Full-Time & Part-Time) NE)

MCI Military Recruitment

Minneapolis

Remote

USD 30,000 - 40,000

8 days ago

Work at Home Customer Service Agent (Full-Time & Part-Time) NE)

Mass Markets

Minneapolis

Remote

USD 30,000 - 40,000

9 days ago

Customer Service Representative

Beth Israel Lahey Health

Omaha

Remote

USD 30,000 - 50,000

8 days ago

Remote Mortgage Customer Service Representative

Mass Markets

Nebraska

Remote

USD 30,000 - 40,000

11 days ago

Inside Sales/ Customer Service Representative

Glass Doctor

Oklahoma City

On-site

USD 10,000 - 60,000

30+ days ago

Customer Service Representative

Addison Group

Oklahoma City

On-site

USD 10,000 - 60,000

30+ days ago

Remote Customer Service Representative

MCI

Nebraska

Remote

USD 30,000 - 50,000

30+ days ago