Summary
Enhances attorney and staff effectiveness by providing word processing and marketing support. Requires an associate’s degree or its equivalent and 5 or more years of related experience.
Reporting Responsibility
Reports to Administration Manager.
Essential Functions and Duties
- Coordinate handling of all assignments with other word processing operator
- Respond to a high volume of requests for assistance; communicate effectively and promptly
- Maintain organized and updated client mailing and marketing lists; coordinate Firm mailings
- Work on projects requiring advanced Word, Excel, PowerPoint, and desktop publishing skills
- Assist with marketing activities and projects (e.g., articles, press releases, ads, interviews)
- Maintain updated model HIPAA documents
- Assist with publication of bulletins
- Liaise with outside marketing company to distribute marketing materials
- Assist IT department with website projects
- Assume additional responsibilities as required to meet needs of Firm
Knowledge, Skills and Abilities
- Ability to effectively multi-task, meet deadlines and excel in a team atmosphere
- Ability to type at least 65 words per minute with high accuracy rate
- Advanced skills in Microsoft Word, Excel, PowerPoint, and desktop publishing programs
- Familiarity with Constant Contact or similar program
- Familiarity with Hummingbird document management system or similar system
- Well-developed interpersonal and client relation skills
- Exceptional verbal and written communication skills
- Excellent organizational skills
- Knowledge of traditional and digital methods of dictation
- Ability to work overtime (mornings, evenings and/or weekends) as needed
Education and Experience
- Associate’s degree or its equivalent and 5 or more years of related experience
Physical Requirements and Work Environment
- Ability to utilize standard office equipment, including telephones, facsimile machines, computers, scanners and copy machines (95% of the time)
- Ability to utilize specialized equipment, including dictation equipment and headsets (>5% of the time)
- Ability to remain stationary for up to two hours at a time (with intermittent breaks) while using office equipment (50% of the time)
- Ability to move materials weighing up to 10 lbs. into and out of cabinets and drawers and onto and off of shelves between 6 inches high and 6 feet high (10% of the time)
- Ability to work in an open office environment with minimal privacy and intermittently high noise levels (100% of the time)
- Ability to move throughout office as needed to perform essential duties (10% of the time)