Woodworking Tools Sales Specialist

Rockler; South Portland (ME); On-site; USD 17,000 - 22,000; Part time

Job summary

Rockler in South Portland, ME is seeking a part-time customer service sales associate who greets customers, explains and demonstrates woodworking supplies, and completes sales at the POS.

You will keep the sales floor neat, assist with merchandising, handle refunds, and refer customers to other items when needed, embodying Rockler’s Total Solution approach.

Requirements include a high school diploma or GED, knowledge of woodworking and hand tools, and a strong service orientation with teamwork.

Qualifications

• High school diploma or GED required.
• Knowledge of woodworking and hand tools required.
• Previous retail sales experience desirable.
• Ability to understand customers' needs and respond appropriately.
• Ability to authorize returns/refunds within policy.
• Extremely strong service orientation to maximize customer satisfaction.
• Team player, outgoing, congenial with customers and colleagues.
• Must be able to stand for long periods and lift up to 50 lbs.

Responsibilities

• Greet customers as they enter the stores and acknowledge them promptly.
• Handle all aspects of retail sales by answering product questions and ringing sales on the POS.
• Emphasize the Total Solution by suggesting related products/services for complete projects.
• Maintain neat, well-stocked, visually appealing displays and assist with merchandising.
• Handle refunds and prepare necessary documentation.
• Refer customers to other sources if items are unavailable.
• Assist with unloading trucks, pricing, and other duties as assigned.
• Attendance is essential and expected for scheduled shifts.

Skills

Customer service

Retail sales

Team player

Service orientation

Stamina

Physical capacity

Communication

Education

High School Diploma or GED

Job description

Rockler in South Portland, ME is seeking a part-time customer service sales associate who greets customers, explains and demonstrates woodworking supplies, and completes sales at the POS.

You will keep the sales floor neat, assist with merchandising, handle refunds, and refer customers to other items when needed, embodying Rockler’s Total Solution approach.

Requirements include a high school diploma or GED, knowledge of woodworking and hand tools, and a strong service orientation with teamwork.