Woodworking Field Service Technician | Install & Repair

Felder Group USA; New Castle (DE); Híbrido; USD 34.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle for local assignments

Per diem for field assignments

Paid travel time at full hourly rate

Overtime opportunities

Paid vacation, sick time, and holidays

Descripción de la vacante

Felder Group USA is seeking a Field Service Technician to install, troubleshoot, and repair industrial woodworking machinery across the greater Delaware area and surrounding regions. The role blends mechanical and electrical troubleshooting with independent field service work and customer-facing technical support.

Technicians work both in the field and at the local facility supporting service operations, machine demonstrations, and equipment preparation.

Formación

• Experience in field service, mechanical repair or electrical systems
• Strong troubleshooting and diagnostic skills
• Ability to work independently in field environments
• Excellent communication skills (verbal and written)
• Basic computer proficiency (email, Microsoft Office, service systems)
• Valid driver’s license
• Ability to lift 50 lbs and work in physical environments
• Willingness to travel and stay overnight when required

Responsabilidades

• Install, troubleshoot, and repair industrial woodworking machinery at customer sites (residential and commercial)
• Diagnose mechanical, electrical, and operational machine issues independently
• Document service work, parts usage, and findings accurately and promptly
• Communicate service needs, parts requirements, and job status to customers and internal teams
• Recommend appropriate spare parts and service solutions as needed
• Participate in trade shows and customer-facing technical events
• Provide technical support via phone, email, and video
• Support machine demonstrations with sales representatives
• Assist with showroom and warehouse setup, machine preparation, and equipment service
• Support general organization and upkeep of shop and showroom areas
• Coordinate with Service Planners regarding scheduling, travel, and service assignments

Conocimientos

Field service experience

Mechanical repair

Electrical systems

Troubleshooting

Independent field work

Communication skills

Basic computer skills

Valid driver's license

Physical ability to lift 50 lbs

Willingness to travel

Descripción del empleo

Felder Group USA is seeking a Field Service Technician to install, troubleshoot, and repair industrial woodworking machinery across the greater Delaware area and surrounding regions. The role blends mechanical and electrical troubleshooting with independent field service work and customer-facing technical support.

Technicians work both in the field and at the local facility supporting service operations, machine demonstrations, and equipment preparation.